We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

  • Skip to main content
  • Skip to search
Go to Which? homepage
  • Go to Which? homepage
  • Technology

    Technology

    Loading...
  • Home & garden

    Home & garden

    Loading...
  • Money

    Money

    Loading...
  • Baby & child

    Baby & child

    Loading...
  • Cars & travel

    Cars & travel

    Loading...
  • Consumer Rights & Campaigns

    Consumer Rights & Campaigns

    Loading...
  • Services

    Services

    Loading...
  • More from Which?

    More from Which?

    Loading...
Navigate around Which? Search Which? My account My account

My account

Hello

View account
Log out

My account

Log in
Join
Which? Press Office
Menu
  • Home
  • Latest Releases
  • Broadcast Media Spokespeople
  • Press Office Contacts

Results for Adam French tag

July 2021

Consumers facing a refund lottery during summer ‘pingdemic’, Which? warns

26 July 2021

Which? is calling on businesses to do the right thing by consumers and offer refunds and flexibility if consumers are told to self-isolate by the NHS app.  From 8 – 14 July alone, more than 600,000 people were pinged by the NHS app and told to self-isolate. Millions more could potentially be pinged before 16 […]

Press Release: Adam French, Consumer Rights, coronavirus, refunds

Pint of printer ink? That’ll be £1,300 please: Which? reveals the eye-watering cost of branded printer ink

23 July 2021

A Which? investigation has found that printer ink is one of the most expensive liquids consumers can purchase when bought from the big inkjet printer manufacturers – and people could save a small fortune by opting for third-party alternatives.  Which? research has uncovered that inkjet printer ink bought from the manufacturer could be up to […]

Press Release: Adam French, Consumer Rights

Rip-off copycat ads running rife on search engines, Which? warns

7 July 2021

Copycat ads are running rife on search engines and misleading consumers into paying more than they need to for health cards, driving licences and visas – and one ad was even proposing to break the law, a Which? investigation has found.  The consumer champion searched on Google for common travel documents – such as health […]

Press Release: Adam French, Consumer Rights

Consumers risk being left high and dry by ticket insurance during the pandemic, Which? finds

3 July 2021

Which? research has found consumers could be buying insurance policies for gigs and major events which do not provide them with the Covid cover they would expect.  Around three in 10 people told Which? they are now more likely to pay for ticket insurance after the pandemic led to mass cancellations of concerts, festivals and […]

Press Release: Adam French, Consumer Rights, coronavirus, events, refunds

June 2021

Three in five people have received a scam delivery text in the last year, Which? finds 

29 June 2021

Three in five people have received fake delivery company texts over the last year as fraudsters exploit the pandemic, according to new research from Which?. Text scams have boomed as Covid confined millions of people to their homes and consumers became increasingly reliant on deliveries, with fraudsters posing as couriers and delivery companies and attempting […]

Press Release: Adam French, Consumer Rights, scams

Food delivery apps cost consumers for the convenience and can leave them in the lurch when things go wrong, Which? finds

17 June 2021

A Which? snapshot investigation found ordering takeaways via food delivery apps was up to 44 per cent more expensive than going directly to the restaurant, while new research from the consumer champion also reveals that app users are sometimes struggling to get a satisfactory solution when something goes wrong with their order.  Which? researchers looked […]

Press Release: Adam French, Consumer Rights

Romance fraud soared by 40% during the pandemic, Which? warns

11 June 2021

Which? is calling for greater protections for devastated victims of romance fraud, as new analysis from the consumer champion shows a dramatic spike in cases during the pandemic.  Dating without meeting in person has become the new normal in the last year, giving fraudsters new opportunities to take advantage of online daters. Which? analysis of […]

Press Release: Adam French, Consumer Rights, Dating Scams, Online Scams

Wedded to the venue – Which? warns couples are still being left out of pocket by venues keeping their cash

9 June 2021

Which? is calling for the Competition and Markets Authority (CMA) to be given greater powers to deal with businesses that break consumer law – after hearing from several couples still struggling to get refunds for weddings cancelled due to the pandemic. A year after the consumer champion first raised the alarm that venues were leaving […]

Press Release: Adam French, Consumer Rights, weddings

May 2021

Which? responds as Peloton recalls Tread treadmills

5 May 2021

Adam French, Which? Consumer Rights Expert, said:  “Peloton could have communicated more clearly with British consumers about the recall of a Tread model sold in the UK. “Peloton Tread customers in the UK should check their machine to see if the recall applies to their model. If it does, they should stop using the treadmill […]

Statement: Adam French, Consumer Rights

Watch out for doorstep scammers as lockdown ends, Which? warns

4 May 2021

A Which? investigation has found that doorstep scammers are back in business after lockdown restrictions – and these ruthless fraudsters are using new coronavirus scams to target the most vulnerable.  According to Action Fraud data, £18.7 million was lost to doorstep crime in 2020 alone. With many in-person scams believed to go unreported, the true […]

Press Release: Adam French, Consumer Rights, scams

Next Previous
  • Latest Tweets from Which? Press Office

    Which? Press Office
    • Airlines are shirking their responsibilities and refusing to pay refunds and compensation after abandoning customer… https://t.co/Bmw82A12Ol from TweetDeck
    • While it may have been sensible to reduce flights now, "it certainly wasn't sensible to make this announcement with… https://t.co/dDG9tYH96m from TweetDeck
    • Head of consumer rights Sue Davies appeared on @ITVTonight discussing the food price rises that have been hitting c… https://t.co/e2iNnBAked from TweetDeck
    @whichpress
  • Popular Tags

    Adam French Banking banking standards Banks Big Change broadband Business Calling Time Car CMA Consumer Consumer Rights credit customers Energy Financial services Food fraud Gareth Shaw government Harry Rose Health Insurance Jenny Ross Money Mortgage Natalie Hitchins Nuisance calls Payday lenders Payday loans Pensions Personal Finance PPI Public Services Retail Rocio Concha Rory Boland scams Technology Telecomms Telecoms Transport Travel University Which?
  • Which? Campaigns

    • Freedom to pay. Our way.

      Help us protect access to cash as a payment option

    • Scams

      Call on the government to safeguard us from scams

  • Which? Spokespeople

    Meet the team of Which? experts.

  • Help Centre
  • Which? Directory
  • Accessibility
  • Terms & conditions
  • Privacy
  • Cookies
  • MSA statement
  • Careers
  • About Which?
  © Which? 2018