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Results for airline tag

February 2020

Which? response to travel disruption caused by sandstorm in the Canary Islands

23 February 2020

Rory Boland, Which? Travel Editor, said: “Passengers affected by the flight cancellations to and from the Canary Islands should have the right to food, refreshments and crucially, overnight accommodation for long delays. “It’s unacceptable if those travelling, including many families with small children returning after half term, are being told to sleep in terminal buildings […]

Statement: airline, Canary Islands, duty of care, fight delays, flight cancellation

October 2019

Keeping you waiting – Manchester Airport worst for security queues

15 October 2019

Passengers travelling through Manchester face the longest average security queue waiting times of any large UK airport, according to Which? research.  All three of the northern hub’s terminals had worse waiting times than rival airports – averaging 16 minutes per passenger – while in the worst-case scenario one holidaymaker reported queuing for up to 90 […]

Press Release: airline, airport, Compensation, delays, holiday, Manchester Airport, queues, security, Travel

July 2019

Updated Which? advice on potential BA pilot strike

23 July 2019

Adam French, Consumer Rights Expert, Which?, said: “As the threat of potential disruption over the busy summer period looms ever larger, it is more important than ever for BA make sure they have an adequate contingency plan in place, including sufficient staff and capacity to minimise the impact on passengers. “If a strike by airline […]

Statement: airline, airline cancellation, airline delay, Compensation, refund, strike

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