Anabel Hoult, Which? Chief Executive, said: “Which? has fought for years on behalf of millions of people and communities around the country that rely on cash, so we welcome the government’s commitment to introduce legislation this coming year to protect access to cash. “While the pandemic has accelerated the move to digital payments for many […]
Anabel Hoult, Which? Chief Executive, said: “It’s great news that the government has listened to the stories we have shared from scam victims and from the huge range of organisations that have been pushing for this change. This could make a huge difference to stemming the tide of fake and fraudulent ads on social media […]
Anabel Hoult, Which? Chief Executive, said: “Which? called on banks to do more to protect access to cash, and pause their branch closure plans until solutions are in place, so it’s good to see proposals put forward that could make a real difference in securing the future of cash. “The banks will now need to […]
Which? is calling for an immediate pause on bank branch closures as its new analysis raises concerns that banks may be rushing to close branches before solutions to protecting access to cash can take effect. The consumer champion is urging banks to prove they can take effective action to stop people losing access to cash […]
Anabel Hoult, Which? Chief Executive, said: “Five years on from Which?’s super-complaint on bank transfer scams, this commitment from the Treasury to legislate to make reimbursement mandatory is a huge win for consumers. “People are still losing life-changing sums of money every day, so the Treasury must move swiftly towards introducing the necessary legislation. The […]
Neil Caldicott has been announced as the director of brand and communications at consumer group Which?. Neil joins to lead the organisation’s brand and communications work, playing an integral role in building its membership, driving forward its brand values and delivering meaningful impact to make consumers’ lives simpler, safer and fairer. He joins Which? from […]
Small renewable energy provider Octopus Energy has beaten its rivals to be named ‘Which? Utilities Brand of the Year’ in the Which? Awards 2019, an annual event that recognises the top brands of the year. The relative newcomer (launched in 2016) was the only energy firm to achieve top ratings across all categories in […]