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Results for ASA tag

September 2018

Higher education institutions caught making potentially misleading claims

21 September 2018

A number of universities are presenting unverifiable marketing claims making it difficult for prospective students to make informed choices, according to a new Which? University investigation.   Almost a year after the advertising watchdog upheld a number of complaints about  misleading information in higher education, the consumer champion found several universities are making unverifiable and […]

Press Release: Advertising Standards Authority, Alex Hayman, ASA, comparative claims, Higher Education, top universities, University, Which?, Which? University

May 2018

Which? response to new Advertising Standards Agency rules on broadband speed claims

23 May 2018

Alex Neill, Which? Managing Director of Home Services, said: “These changes will mean that broadband providers will no longer be able to entice customers with unrealistic adverts promising speeds that most of their customers may never get. “We know that fast and reliable broadband is what really matters to broadband customers and have been campaigning […]

Statement: adverts, ASA, broadband

Broadband speeds 51% slower than advertised

18 May 2018

  British households are paying for broadband services that are on average 51% slower than advertised, according to new Which? analysis. Results generated from 235,000 uses of the Which? broadband speed checker tool show that, on average, customers are paying for speeds of up to 38 megabits per second, but actually only receiving half that […]

Press Release: ASA, broadband

November 2016

“We have been campaigning for the ASA and CAP to change the rules” – Which? response to ASA advertised broadband speed findings

17 November 2016

  Alex Neill, Which? Managing Director of Home & Legal services, said: “This research proves what Which? has been saying for years. Advertised broadband speeds can be misleading and many people are unaware that they may never get the attractive high speeds on offer. “We have been campaigning for the ASA and CAP to change […]

Statement: Alex Neill, ASA, broadband, CAP, Consumer, Telecoms

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