Rory Boland, Editor of Which? Travel, said: “British Airways’ decision to cancel flights as a result of forthcoming strike action at Heathrow will be hugely disappointing for customers, whose Easter travel plans could be affected. British Airways must ensure it is fulfilling its legal obligations to its passengers and, as it promised, offer passengers the […]
Flying with British Airways can increase CO2 emissions by up to 45 per cent per passenger when compared to rival airlines on the same UK routes, according to a new Which? Travel investigation. The consumer champion chose popular international routes from London which were well served by a variety of carriers to compare CO2 emissions […]
Punctuality in the skies has drastically deteriorated in the last five years – inflicting misery on millions of passengers and often leaving them out of pocket, according to a Which? analysis of almost 10 million flights. The consumer champion looked at Civil Aviation Authority data from 2014 to 2018 and found that eight of the […]