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Jenny Ross, Which? Money Editor, said: “A staggering amount of money has been lost to fraud during the pandemic, and it’s particularly concerning that losses to bank transfer scams have overtaken card fraud for the first time. “Five years on from Which?’s super-complaint, the number of cases continues to rise dramatically, while most of the […]
Some banks can and should be doing more to protect their customers from criminals trying to steal sensitive information, Which? research has found. With the last year seeing an increase in scams, many consumers will expect that the companies they deal with in their everyday lives are doing everything they can to protect them. However, […]
New Which? data reveals that one in three people who text have received a scam message in the last six months, leaving them vulnerable to money or data loss. Which? surveyed members of the public to investigate the scale and impact of messaging scams on people across the UK. Alarmingly, Which? discovered that of those […]
Peter Vicary-Smith, Which? Chief Executive said: “A year on from our super-complaint, it’s good to see the regulator coming down on the side of consumers. If this stops the huge amounts of money lost to bank transfer scams, it’ll be a significant win. “To make this a reality, the regulator must now ensure any reimbursement […]
Gareth Shaw, Which? money expert, said: “Although the banking industry has started to raise awareness of fraud, banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. “We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, but who have seen little […]