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Smartphone-only challenger bank Monzo has soared to the top of Which?’s bank account satisfaction survey, which also saw TSB slump to the bottom following a turbulent year of IT failings. Which? surveyed thousands of members of the public to determine overall customer satisfaction with their bank’s current account and how likely they are to recommend […]
More than half of consumers think it’s easier to use a claims management company to make a Payment Protection Insurance (PPI) claim than go directly to their bank, new Which? research has found, as the consumer champion launches a free tool that makes PPI compensation claims as easy as possible ahead of the deadline. With […]