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Results for big six tag

February 2018

Which? response to the BEIS select committee report on the energy price cap draft bill

13 February 2018

Alex Neill, Which? Managing Director of Home Products and Services, said: “For millions of people paying over the odds for their energy, the introduction of a price cap will sound like a positive move. The Government must ensure that the price cap does not lead to any unintended consequences for consumers, such as poor customer service […]

Statement: BEIS, big six, dual fuel, electricity, Energy, energy companies, gas, Ofgem, price cap, svt, switch, Which? Switch

January 2018

Don’t waste your energy: medium and small energy suppliers fare better for satisfaction

17 January 2018

Energy companies besides the Big Six, such as Flow Energy, Octopus Energy, PFP Energy, Utilita and Utility Warehouse, reign at the top of Which?’s annual energy satisfaction survey of nearly 9,000 people. In the UK’s biggest satisfaction survey of energy companies, the Big Six suppliers linger towards the bottom of the satisfaction survey table – […]

Press Release: big six, customer scores, electricity, Energy, energy companies, energy suppliers, gas, satisfaction survey

March 2017

Switch energy providers to get back to 2008 prices

27 March 2017

With a raft of energy price rises set to come into force next month, new Which? research has found that those on Big Six standard variable tariffs (SVT) could get their bills back to the equivalent of 2008 prices – a saving of around 22% – by switching to one of the cheapest available dual […]

Press Release: Alex Neill, big six, bills, Energy, energy price cap, fair energy prices, price rises, standard variable tariffs, svt, Which? Switch

January 2017

Smaller energy firms score better than Big Six for customer satisfaction

19 January 2017

The 2017 Which? energy supplier satisfaction survey table is topped yet again this year by smaller energy companies, with Ovo Energy coming top and Npower scoring the lowest for the seventh year running. Smaller energy firms generally scored higher on key areas such as value for money and customer service, while the Big Six continue […]

Press Release: big six, electric, Energy, energy satisfaction survey, fair energy prices, gas, small supplier, switching, Which? Switch

Energy prices top worry for consumers

1 January 2017

Which? has found that energy prices now top the consumer worry list, along with fuel prices and public spending cuts. Nearly two thirds (64%) of people said they were worried about energy prices, a rise of eight percentage points since September. Distrust within the energy sector has also increased by six percentage points meaning a […]

Press Release: big six, distrust, electric, Energy, Energy Bills, energy companies, energy suppliers, fair energy prices, Fuel, gas, standard variable tariff, svt

November 2016

“If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry”- Which? response to the Big Six’s profit claims

14 November 2016

Vickie Sheriff, Director of Campaigns and Communications at Which? said:    “If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry. The Energy Secretary and the regulators must investigate these claims.    “This is the last chance saloon for the energy industry. Following  the market investigation, energy companies now must […]

Statement: big six, CMA, electric, electricity, Energy, gas, Ofgem, standard variable tariffs, svt

Energy companies in ‘last chance saloon’

3 November 2016

Four months on from the market investigation that found consumers are collectively overpaying by £1.4 billion for their energy, Which? is challenging energy companies to show how they are engaging with their customers stuck on the worst deals. Around 16 million people – over half (58%) of energy customers – are stuck on standard variable […]

Press Release: big six, CMA, electric, Energy, energy companies, energy suppliers, fair energy prices, gas, Ofgem, standard varibale tariff, svt, Which? Switch

June 2016

Big Six energy prices out of touch

10 June 2016

With the final report of the Competition and Market Authority’s (CMA) energy market investigation due this month, Which? is calling on the regulator to set out how it will judge whether the inquiry’s proposals have successfully improved the market for consumers. New Which? research today reveals that the gap between average Big Six standard tariffs […]

Press Release: big six, CMA, eletricity, Energy, energy suppliers, gas, investigation, switching, tariff, Which? Switch

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