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Results for Big Switch tag

February 2013

Which? response to Centrica profits

27 February 2013

Commenting on British Gas firm Centrica’s increase in profits, Which? executive director Richard Lloyd said: “At a time when spiralling energy bills are consumers’ top financial worry, people are bound to question whether they’re paying a fair price when they see a big profits announcement from the biggest of the energy giants. “The Prime Minister […]

Statement: Big Switch, British Gas, Centrica, Energy, government, Money

Which? energy telesales survey

16 February 2013

The third Which? energy telesales survey reveals the standard of energy company telesales has improved since last year, but we’ve found getting the correct details of the cheapest deal over the phone can still be a struggle. According to Ofgem around a quarter of customers still ring up energy companies to check they are on the best deal, […]

Press Release: Big Switch, Consumer, Energy

January 2013

Biggest energy companies beaten by smaller rivals on satisfaction

22 January 2013

Our largest ever energy company satisfaction survey reveals the biggest energy companies are being trounced by smaller suppliers on customer satisfaction, despite dominating the UK energy market. For a second year running, energy giants Npower and EDF Energy have come bottom of our results table scoring 39% and 46% respectively, with Npower dropping by 2% […]

Press Release: Big Switch, Consumer, Energy

December 2012

Government energy tariff reforms doomed to fail without radical new measures

20 December 2012

With trust in the energy industry collapsing, confusing adverts from energy companies and consumers still reeling from the recent spate of inflation busting price rises, Which? calls for radical new measures to increase competition in the broken energy market. A new Which? report, The Imbalance of Power, today lays bare the full extent to which […]

Press Release: Big Switch, Consumer, Energy

October 2012

Statement in response to Prime Minister’s announcement in PMQ’s on energy tariffs

17 October 2012

In response to the Prime Minister’s announcement on energy tariffs at PMQ’s earlier, Which? executive director, Richard Lloyd, said: “Legislating so that energy companies have to give the lowest tariff to their customers is a big statement from the Prime Minister and acknowledges that competition in the energy retail market has failed. This is a […]

Statement: Big Switch, Consumer, Energy

September 2012

Which? response to Ed Davey’s energy speech today

23 September 2012

Richard Lloyd, Which? executive director, said: “High energy prices are one of consumers’ top financial worries, and the millions of people struggling with rising energy costs expect much more action from the government than the help they have been promised today. “There are steps in the right direction in Ed Davey’s speech. It’s true that […]

Statement: Big Switch, Consumer, Energy

May 2012

Co-operative Energy allows a further 10,000 new customers to switch through The Big Switch

25 May 2012

The Big Switch winner, Co-operative Energy, has announced it is allowing an additional 10,000 new customers to switch to their fixed rate direct debit tariff. Which? has therefore extended the deadline for switching to 31st May 2012 to allow people time to sign up. Which? executive director Richard Lloyd said: “It’s great news that more […]

Press Release: Big Switch, Consumer, Energy

April 2012

Which? reaction to E.ON confirming participation in The Big Switch

10 April 2012

A Which? spokesperson said: “We’re pleased that E.ON has agreed to take part in The Big Switch, as this is an important way for energy companies to demonstrate they’re putting consumers’ interests first. “If E.ON submits a winning auction bid, we are very happy for it to match that price for existing customers, as our aim from the start has […]

Statement: Big Switch, Consumer, Energy

March 2012

Over 250,000 people join together for cheaper bills

31 March 2012

Potential Big Switchers on 889 different tariffs Over 250,000 people have now joined The Big Switch to get a better energy deal. The campaign from Which? and 38 Degrees has captured the imagination of hard-pressed consumers who are fed up with the bamboozling array of complex tariffs. On average, over a thousand people are still […]

Press Release: Big Switch, Consumer, Energy

Which? disappointed by British Gas announcement on The Big Switch

29 March 2012

A Which? spokesperson said: “We are disappointed if any energy company feels they are not able to participate in The Big Switch and be part of delivering a better energy deal for people. If suppliers aren’t willing to engage with hundreds of thousands of potential new customers, it speaks volumes about why this industry needs […]

Statement: Big Switch, Consumer, Energy

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