“Ofcom must seize the opportunity to tackle poor service” – Which? response to Ofcom’s complaints figures
Which? executive director, Richard Lloyd, said: “Complaints about telecoms companies to Ofcom are falling, but we’ve consistently found that the biggest providers are letting their customers down with poor service. Telecoms are an essential part of people’s lives so as part of its review of digital communications Ofcom must seize the opportunity to tackle poor […]