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Results for Car tag

September 2015

“These figures confirm the scale of the deception the British public has faced” – Which? response to the amount of UK vehicles affected by diesel emissions scandal

30 September 2015

Which? executive director, Richard Lloyd, said: “These figures confirm the scale of the deception the British public has faced, so we now need the Government to urgently set out a timetable for action so that consumers can get redress. We also want the rest of the car industry to swiftly set out whether their tests have […]

Statement: Car, Consumer Rights, Fuel, Richard Lloyd, Transport, Which?

New fuel efficiency tests needed to rebuild trust

23 September 2015

Diesel emissions are not the only example of misleading claims from manufacturers. For years our testing has proved that fuel economy figures do not match official MPG claims – and VW is not the only culprit. Official test figures are only as good as the tests themselves. One of the biggest sells for a new […]

Press Release: Business, Car, Consumer, customers, Richard Lloyd, Transport, Which?

April 2015

Unrealistic mpg claims costing motorists hundreds

23 April 2015

Which? is calling for more realistic car fuel economy testing after finding 98% of the cars we tested couldn’t match or beat their miles per gallon (mpg) claims. The cost of fuel is one of the biggest concerns for consumers so the fuel efficiency of new cars has become an important selling point. We tested […]

Press Release: Car, Fuel, Richard Lloyd, Transport, Which?

July 2014

‘Car hire companies don’t always play fair with their customers’ – our response to Post Office car hire research

12 July 2014

Richard Lloyd, Which? executive director said:   “We found car hire companies don’t always play fair with their customers, with people often caught out by unfair fuel policies and sneaky charges added to the headline price.   “We’re campaigning for car hire companies to be transparent about all extra charges, so people know exactly what their final bill […]

Statement: Car, Consumer, Richard Lloyd, Transport, Travel, Which?

June 2014

Which? calls for an end to rip-off car hire charges

14 June 2014

Which? and Spanish consumer group, OCU, call on car hire companies to end all unexpected extra charges and play fair with their fuel policies, as Which? research finds that many tourists are getting a raw deal when hiring a car in Spain. Confusing fuel policies mean many holidaymakers are often hit with additional, non refundable […]

Press Release: Business, Car, Consumer, customers, Richard Lloyd, Travel, Which?

July 2013

Common reasons for rejected insurance claims

14 July 2013

As the Financial Conduct Authority announces more investigations in its review of the insurance market, new Which? research reveals some common reasons why insurance claims are rejected. Which? surveyed 4,800 members with car or home insurance and looked at policies from 10 car insurers and 10 home insurers commonly used by Which? members: More than one […]

Press Release: Car, Insurance, Money, Personal Finance

Most reliable cars of 2013 revealed in the Which? Car Survey

13 July 2013

In the biggest survey of car satisfaction and reliability, Which? reveals the most reliable cars of 2013. We found: Supermini Peugeot 107 was voted the most reliable new car of 2013, with an impressive reliability rating of 99% for the first three years. However, Japanese and Korean brands hold eight of the top 10 slots for reliability […]

Press Release: Car

April 2013

Car hire companies are taking consumers for a ride

18 April 2013

Following an investigation Which? has discovered that some car hire companies are not being upfront about all the fees charged to drivers. Our undercover investigation has revealed many of the top car hire companies are failing to disclose additional costs until after the booking has been confirmed, making shopping for the best deal almost impossible. […]

Press Release: Car, Consumer, Consumer Rights, Personal Finance, Transport, Travel

January 2013

Road users claim £20 million compensation for pothole damage

19 January 2013

New Which? research reveals that potholes are causing so much damage to vehicles that local councils last year paid road users more than £20 million in compensation. Last year local councils in England and Wales paid a total of £22.8 million in compensation to road users for damage caused by potholes, with councils in the north west of England paying out the most at £8 million. […]

Press Release: Car, Consumer

November 2012

Record number of consumers fear increasing fuel prices

11 November 2012

Ahead of the House of Commons fuel debate on Monday, Which? says that the planned 3p fuel duty rise in January could be the last straw for  struggling households, undermining the fragile economic recovery. Fuel prices are now the number one consumer worry, and Which? research shows that over the last three months, a record number of […]

Press Release: Car, Consumer, Economy, Fuel, Richard Lloyd

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