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Adam French, Which? Consumer Rights Expert, said: “Record-high prices at the pumps will be worrying for many households and put further pressure on those already struggling with the rising cost of living – but there are ways for motorists to minimise their fuel bills. “The best prices are often found at supermarket forecourts and most […]
Which? is calling for a major upgrade to the UK’s Electric Vehicle (EV) charging infrastructure as new research from the consumer champion finds that only 13 per cent of EV and Plug-in hybrid electric vehicles (PHEV) charging happens via the public charging network. Which’s annual car survey highlights low usage of the public network, with […]
Catalytic converter thefts have surged by more than 100 per cent, according to new Which? research, leaving victims with eye-watering repair costs, soaring premiums or even complete write-offs. Exclusive police data obtained by Which? shows that between 2019 and 2020 alone, incidents of thefts across England, Wales and Northern Ireland rose by a staggering 104 […]
During lockdown, the price of fuel hit a four-year low but new analysis from Which? has found that drivers were being overcharged at the pumps as sellers failed to pass on savings. Rather than passing on the full reduction in wholesale prices, the consumer champion found that sellers were pumping up their own margins, which […]
Up to four in five drivers risk inadvertently giving away personal information such as contact numbers, home addresses and even wifi details because they are taking insufficient action to delete sensitive personal details from their cars before selling them, according to new Which? research. In a survey of more than 14,000 car owners who had […]
Which? test data reveals that the latest cars on the road in the UK produce more carbon dioxide (CO2) than older vehicles, despite the country’s 2050 target for net-zero carbon emissions. Following an analysis of its car testing results, Which? has found that the most recent petrol, diesel and hybrid cars are producing seven […]
Hundreds of popular cars – including four out of the UK’s five best-selling models – are susceptible to keyless theft, according to Which?. Which? analysed research from the General German Automobile Club (ADAC) to find out the impact of keyless attacks on the five best-selling cars in the UK in 2018. Four of […]
Second-hand car dealers are more trusted among car buyers than private sellers found online or through classified ads, Which? research has found. The study found that six in 10 (62%) car buyers trust a second-hand car dealership, with the vast majority (81%) thinking that a dealership would be more likely to uphold the legal rights […]
New Which? diesel emissions testing reveals that Renault and Jeep were among the biggest air polluters for NOx of the carmakers it tested, with huge variations across the industry. Which? analysed 278 diesel cars from leading global car manufacturers between 2012 and 2016, testing average NOx emissions alongside official Euro 5 and more recent Euro […]
Vickie Sheriff, Which? Director of Campaigns & Communications, said: “Volkswagen customers in the UK will be dismayed that they are not being treated fairly, when customers in the US are being awarded high amounts of compensation. “Many drivers are still no closer to finding out about when their cars will be fixed, and will rightly question […]