Sue Davies, Which? Head of Consumer Protection Policy, said: “Our research found shortcomings with the public EV charging infrastructure, with many drivers reporting that they have struggled to navigate inconvenient payment systems or find a charge point in working order, so these new regulations are an important step. “Charge point operators should look to implement these changes more […]
Sue Davies, Which? Head of Consumer Protection Policy, said: “It’s disappointing that the government currently looks set to miss this target, especially as Which? research found that one of the main barriers preventing drivers from switching to electric vehicles was concerns about a public charging infrastructure that is falling short. “We found that many drivers struggle to find […]
Sue Davies, Which? Head of Consumer Protection Policy, said: “We know that many consumers want to make the switch to electric vehicles, and lower running costs have long been part of the appeal. But the rising cost of electricity could jeopardise more people opting for electric cars. “Which? found that the upfront cost of buying an EV is […]
Emily Seymour, Which? Sustainability Editor, said: “Many consumers want to make the switch to electric vehicles, but the cost of living crisis is adding huge pressure to household budgets. “Which? research has found that the upfront cost of purchasing an electric vehicle is the biggest barrier preventing drivers from switching and many felt that there […]
Which? is calling for urgent improvements to the UK’s charging infrastructure to allow drivers to switch to electric vehicles (EVs) with confidence, as new research reveals significant flaws with the networks have resulted in three-quarters (74%) of EV owners reporting that they are dissatisfied with the current infrastructure. The consumer champion believes the UK government […]
Adam French, Which? Consumer Rights Expert, said: “Record-high prices at the pumps will be worrying for many households and put further pressure on those already struggling with the rising cost of living – but there are ways for motorists to minimise their fuel bills. “The best prices are often found at supermarket forecourts and most […]
Which? is calling for a major upgrade to the UK’s Electric Vehicle (EV) charging infrastructure as new research from the consumer champion finds that only 13 per cent of EV and Plug-in hybrid electric vehicles (PHEV) charging happens via the public charging network. Which’s annual car survey highlights low usage of the public network, with […]
Catalytic converter thefts have surged by more than 100 per cent, according to new Which? research, leaving victims with eye-watering repair costs, soaring premiums or even complete write-offs. Exclusive police data obtained by Which? shows that between 2019 and 2020 alone, incidents of thefts across England, Wales and Northern Ireland rose by a staggering 104 […]
During lockdown, the price of fuel hit a four-year low but new analysis from Which? has found that drivers were being overcharged at the pumps as sellers failed to pass on savings. Rather than passing on the full reduction in wholesale prices, the consumer champion found that sellers were pumping up their own margins, which […]
Up to four in five drivers risk inadvertently giving away personal information such as contact numbers, home addresses and even wifi details because they are taking insufficient action to delete sensitive personal details from their cars before selling them, according to new Which? research. In a survey of more than 14,000 car owners who had […]