Jenny Ross, Which? Money Editor, said: “Whether it’s to pay for everyday essentials or to keep track of spending amid a cost of living crisis, cash remains a vital lifeline for millions of consumers across the country – as evidenced by the Post Office handling over £800 million in personal cash withdrawals last month. […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Whether it’s to pay for everyday essentials, or to keep track of spending amid higher living costs, cash remains an important lifeline for many consumers. “These figures show that, despite widespread ATM and bank branch closures across the country, there is still a need to withdraw […]
Around 15 million regular cash users say it helps them to keep track of their spending, underlining its importance for those on tight budgets, as Which? calls for government legislation to protect cash access in the Queen’s Speech. Most household bills increased at the beginning of April, and the price of fuel and food is […]
Anabel Hoult, Which? Chief Executive, said: “Which? called on banks to do more to protect access to cash, and pause their branch closure plans until solutions are in place, so it’s good to see proposals put forward that could make a real difference in securing the future of cash. “The banks will now need to […]
Which? is calling for an immediate pause on bank branch closures as its new analysis raises concerns that banks may be rushing to close branches before solutions to protecting access to cash can take effect. The consumer champion is urging banks to prove they can take effective action to stop people losing access to cash […]
Gareth Shaw, Which? Head of Money, said: “Everyone should have reasonable access to their own money without having to pay, so it’s good to see a cashback scheme rolled out to communities who rely on cash the most. “Schemes like cashback without purchase have a role to play, but they won’t be enough on their […]
Gareth Shaw, Which? Head of Money, said: “These closures mean that over 300 TSB branches across the country will have closed their doors in three years, which seems to fly in the face of work being done across the industry to protect access to cash. “Many consumers rely on bank branches for vital services, including […]
One in five consumers have been blocked from paying with cash since lockdown rules were eased, Which? research has found, sparking concern that people who rely on cash could struggle to spend it and the recovery of the high street could falter even as the country drops restrictions. The consumer champion carried out two separate […]
Gareth Shaw, Which? Head of Money, said: “Legislation to protect cash is vital to ensure that millions of people who rely on it, including older and vulnerable consumers, are not left behind as more people transition to digital banking. “Which? supports new laws to make the Financial Conduct Authority the lead regulator for monitoring and […]
Gareth Shaw, Which? Head of Money, said: “Cash continues to be a vital way to pay for millions of people, and it is clear that if the rapid transition to digital payments is not handled carefully, some groups of people – including older and vulnerable consumers – will end up being financially excluded. “These […]