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Results for Christmas tag

December 2021

Smashed wine bottles and binned deliveries: Which? reveals Christmas delivery disasters, and the courier most likely to let you down

16 December 2021

Parcels lobbed over fences, broken items and packages taken away by the bin men were just some of the Christmas delivery disasters experienced by online shoppers – as new Which? research reveals that around four in ten online shoppers experienced at least one issue with their delivery last Christmas.  The consumer champion surveyed more than […]

Press Release: Adam French, Christmas, Consumer Rights, deliveries

Choc-a-bloc – Which? reveals what’s in the nation’s favourite Christmas chocolate tubs

4 December 2021

New Which? analysis has found that lovers of Quality Street’s Green Triangle, Celebrations Galaxy Caramels, Heroes Wispas or Roses Truffles could be left disappointed this Christmas unless they swap to a different chocolate assortment that better suits their taste. The consumer champion looked at four of the most popular Christmas chocolate boxes – Celebrations, Heroes, […]

Press Release: cadbury, Celebrations, chocolate, Christmas, Christmas chocolate, Heroes, Nestle, quality street, Roses

November 2021

Which? reveals Best Buy supermarket mince pies for the 2021 festive season

18 November 2021

Following a rigorous process of consumer blind taste tests on more than 400 mince pies, Which?’s coveted Christmas Best Buy has been awarded to three bargain supermarket brands. With a 75 per cent rating from panellists, Iceland’s Luxury All Butter Mince Pies (£1.89 for six), Tesco’s Finest Mince Pies (£2.00 for six) and Co-op’s Irresistible […]

Press Release: best buy, Christmas, Food, Lisa Barber, Supermarkets, Taste test

Which? warning over Christmas gift cards as consumers left stuck with vouchers for bust retailers

12 November 2021

Which? is warning people to think twice about buying gift cards this Christmas after new research from the consumer champion found nearly one in 10 people had received a gift card for a retailer which went bust since the start of the pandemic.  The consumer champion surveyed 2,000 people to find out the issues consumers […]

Press Release: Adam French, Christmas, Consumer Rights

October 2021

Top of the chocs: Which? reveals this year’s best Christmas advent calendars 

21 October 2021

Hotel Chocolat, Drinks by the Dram and Playmobil were big winners, while Fortnum and Mason’s chocolate was deemed ‘inedible’ as Which? put this year’s crop of luxury chocolate, gin and children’s toy advent calendars to the test.  With Christmas fast approaching and warnings of impending shortages, shoppers are already stocking up on advent calendars for […]

Press Release: Advent Calendars, Christmas, Ele Clark, Retail

December 2020

Forged signatures and fox food: Which? reveals Christmas delivery disasters, and the courier most likely to let you down

3 December 2020

Parcels lobbed over fences, forged signatures and packages chewed almost beyond recognition by foxes were just some of the Christmas delivery disasters endured by online shoppers – as new Which? research reveals two in three had at least one issue with their deliveries last year. The consumer champion surveyed more than 2,000 people about their […]

Press Release: Adam French, Christmas, Consumer Rights, courier, delivery

December 2019

Does exactly what it says on the tin: Which? reveals the chocolate boxes likely to delight this Christmas

21 December 2019

An investigation by Which? has revealed the right chocolate box for you based on your tastes this Christmas – and which comes in cheapest.   The consumer group looked at the contents of five festive chocolate tubs, sorting the chocolates into various categories – fudges, toffees and caramels; fruits and coffee cremes; solid chocolate, and […]

Press Release: cadbury roses, chocolate, Christmas, M&S, Natalie Hitchins, quality street, sainsburys, Waitrose

December 2017

‘Just what I wanted!’: Which? reveals the UK’s top strategies for dealing with Christmas presents that miss the mark

27 December 2017

From a pair of novelty socks to a book you already own, Which? research unwraps the true story of what really happens to those gifts that require a forced smile on Christmas morning.Which? surveyed over 2,000 people about their shopping and gifting habits at Christmas. The research revealed that almost one in three (30%) received […]

Press Release: Christmas, Consumer, Consumer Rights, gift, present, retailer, returns, rights, shop, shopper, shopping, unwanted, unwanted gift

Signed, sealed, but not delivered

20 December 2017

Which? reveals how deliveries ahead of Christmas are not arriving as planned, with consumers reporting lengthy delays, damaged packages and poor communication. Earlier in December, Which? asked over 2000 people about their experience of receiving deliveries within the past month, and found that only a third (35%) received all their deliveries as expected. The survey […]

Press Release: arrive, Christmas, Consumer Rights, courier, damaged, delay, delayed, deliveries, delivery, delivery tool, lost, missing, neighbour, package, parcel, shipped, stolen, Which?

Know your returns rights before heading to the shops this Christmas

7 December 2017

Which? reveals that more than half of shoppers are over-estimating their returns rights when doing their Christmas shopping on the high street. With the Christmas shopping season underway, Which? is stressing the importance of shoppers knowing the difference between their rights when shopping online or in-store. Which? asked more than 2000 people about their Christmas […]

Press Release: Christmas, christmas shopping, Consumer Rights, faulty, in-store, non-faulty, online, policy, returns, rights, shopping, shops

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