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Parcels lobbed over fences, broken items and packages taken away by the bin men were just some of the Christmas delivery disasters experienced by online shoppers – as new Which? research reveals that around four in ten online shoppers experienced at least one issue with their delivery last Christmas. The consumer champion surveyed more than […]
New Which? analysis has found that lovers of Quality Street’s Green Triangle, Celebrations Galaxy Caramels, Heroes Wispas or Roses Truffles could be left disappointed this Christmas unless they swap to a different chocolate assortment that better suits their taste. The consumer champion looked at four of the most popular Christmas chocolate boxes – Celebrations, Heroes, […]
Following a rigorous process of consumer blind taste tests on more than 400 mince pies, Which?’s coveted Christmas Best Buy has been awarded to three bargain supermarket brands. With a 75 per cent rating from panellists, Iceland’s Luxury All Butter Mince Pies (£1.89 for six), Tesco’s Finest Mince Pies (£2.00 for six) and Co-op’s Irresistible […]
Which? is warning people to think twice about buying gift cards this Christmas after new research from the consumer champion found nearly one in 10 people had received a gift card for a retailer which went bust since the start of the pandemic. The consumer champion surveyed 2,000 people to find out the issues consumers […]
Hotel Chocolat, Drinks by the Dram and Playmobil were big winners, while Fortnum and Mason’s chocolate was deemed ‘inedible’ as Which? put this year’s crop of luxury chocolate, gin and children’s toy advent calendars to the test. With Christmas fast approaching and warnings of impending shortages, shoppers are already stocking up on advent calendars for […]
Parcels lobbed over fences, forged signatures and packages chewed almost beyond recognition by foxes were just some of the Christmas delivery disasters endured by online shoppers – as new Which? research reveals two in three had at least one issue with their deliveries last year. The consumer champion surveyed more than 2,000 people about their […]
An investigation by Which? has revealed the right chocolate box for you based on your tastes this Christmas – and which comes in cheapest. The consumer group looked at the contents of five festive chocolate tubs, sorting the chocolates into various categories – fudges, toffees and caramels; fruits and coffee cremes; solid chocolate, and […]
From a pair of novelty socks to a book you already own, Which? research unwraps the true story of what really happens to those gifts that require a forced smile on Christmas morning.Which? surveyed over 2,000 people about their shopping and gifting habits at Christmas. The research revealed that almost one in three (30%) received […]
Which? reveals how deliveries ahead of Christmas are not arriving as planned, with consumers reporting lengthy delays, damaged packages and poor communication. Earlier in December, Which? asked over 2000 people about their experience of receiving deliveries within the past month, and found that only a third (35%) received all their deliveries as expected. The survey […]
Which? reveals that more than half of shoppers are over-estimating their returns rights when doing their Christmas shopping on the high street. With the Christmas shopping season underway, Which? is stressing the importance of shoppers knowing the difference between their rights when shopping online or in-store. Which? asked more than 2000 people about their Christmas […]