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Results for CMA tag

February 2019

Which?’s position on CMA’s provisional findings into the Sainsbury’s/Asda merger

20 February 2019

Alex Neill, Managing Director of Which? Home Services, said: “The provisional findings of the CMA’s investigation into the merger between these supermarkets echo our own concerns about its potential impact for shoppers, and so we will be watching closely to ensure that these are addressed. “If the merger is set to cause the range of […]

Statement: Alex Neill, asda, CMA, sainsburys

October 2017

Lack of care home choice leaving families ‘settling’ for inadequate places

27 October 2017

Systemic failure in the care home sector is leaving the majority of people with limited choice and half of people needing care having to wait for a bed, according to new research by Which?. The consumer champion found that almost half of people (48%) who had arranged care for themselves or a loved one said there weren’t any places in at […]

Press Release: Alex Hayman, care, care home, CMA, Competition and Markets Authority, government, Health, social, Social Care, Which?

December 2016

“Care homes shouldn’t make it more difficult” – Which? response to the Competition and Markets Authority review of the UK care market.

2 December 2016

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “We know people don’t feel confident when making the difficult decision about care for their elderly relatives. Care homes shouldn’t make it more difficult by not providing the information needed, using unfair practices and contract terms or hiding charges. “We welcome the decision from the CMA […]

Statement: CMA, Elderly Care, Vickie Sheriff, Which? Elderly Care

November 2016

“If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry”- Which? response to the Big Six’s profit claims

14 November 2016

Vickie Sheriff, Director of Campaigns and Communications at Which? said:    “If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry. The Energy Secretary and the regulators must investigate these claims.    “This is the last chance saloon for the energy industry. Following  the market investigation, energy companies now must […]

Statement: big six, CMA, electric, electricity, Energy, gas, Ofgem, standard variable tariffs, svt

Energy companies in ‘last chance saloon’

3 November 2016

Four months on from the market investigation that found consumers are collectively overpaying by £1.4 billion for their energy, Which? is challenging energy companies to show how they are engaging with their customers stuck on the worst deals. Around 16 million people – over half (58%) of energy customers – are stuck on standard variable […]

Press Release: big six, CMA, electric, Energy, energy companies, energy suppliers, fair energy prices, gas, Ofgem, standard varibale tariff, svt, Which? Switch

October 2016

“For the price cap to be successful it has to be set at the right level” – Which? response to the CMA consulting on its prepayment meter cap draft order

11 October 2016

Alex Neill, Which? Managing Director of Home and Legal Services, said: “It’s good to see the CMA and Ofgem are committed to new protections for prepayment meter customers who are currently getting a very poor deal. In order for the price cap to be successful it has to be set at the right level to […]

Statement: CMA, electric, Energy, gas, meters, Ofgem, prepayment, prepayment meters, tariffs, winter

July 2016

“The Government must ensure that all universities comply with consumer law” – Which? response to outcome of CMA investigation into Higher Education

22 July 2016

Alex Neill, Which? Director of Policy and Campaigns, said:  “Choosing a university is one of the biggest decisions young people make yet they often struggle to find the information to enable them to make an informed choice.   “The CMA’s investigation shows that while some universities are taking steps in the right direction, others still have a way […]

Statement: CMA, consumer law, Office for Students, University

“We expect all car rental companies and broker websites to be clear about charges” Which? response to CMA announcement on car hire websites

1 July 2016

Alex Neill, Which? Director of Policy and​ Campaigns, said: “​​​The CMA ​is right to be ​tackling hidden costs and sneaky practices in the car hire industry.​​ ​Our research has shown​ ​some car hire brokers aren’t being ​upfront about the true cost of car hire. ​​ “We expect all car rental companies and broker websites to […]

Statement: car rental, CMA, hidden costs

June 2016

Big Six energy prices out of touch

10 June 2016

With the final report of the Competition and Market Authority’s (CMA) energy market investigation due this month, Which? is calling on the regulator to set out how it will judge whether the inquiry’s proposals have successfully improved the market for consumers. New Which? research today reveals that the gap between average Big Six standard tariffs […]

Press Release: big six, CMA, eletricity, Energy, energy suppliers, gas, investigation, switching, tariff, Which? Switch

May 2016

“This inquiry has achieved little more than to propose basic information measures the big banks should have introduced years ago” – Which? response to the CMA’s proposed banking remedies

17 May 2016

Alex Neill, Which? Director of Policy and Campaigns, said:   “After 18 months this inquiry achieved little more than to propose basic information measures that the big banks should have introduced years ago. Steps to stimulate switching are welcome but the chance to deliver better banking for all consumers has been missed.   “The ball […]

Statement: Alex Neill, Banking, Banks, CMA, Overdraft fees

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