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Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s concerning that the cost of living crisis is leaving people in a vulnerable position and there could be an increase in doorstep scammers and rogue traders knocking at their door. “To help ensure that people do not fall foul of rogue businesses and unfair practices […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “A decline in competition across the economy is a serious concern. It hurts consumers by reducing choice, increasing prices and stifling innovation. “Since the UK’s departure from the EU, the government has an opportunity to reform and strengthen competition policy to make it work better […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “The launch of the Digital Markets Unit is a positive step towards tackling the dominance of a few powerful companies in the tech sector, which stifles innovation while increasing costs and reducing choice for the consumer. “Our research has consistently found that consumers are not […]
Alex Neill, Which? Director of Policy and Campaigns, said: “Giving people a choice over who supplies their water could lead to a better experience for consumers but any plan to open up the water market must learn the lessons of other utility markets. The Government should now consider whether a competitive water market would deliver better outcomes […]
Which? executive director, Richard Lloyd, said: “It’s right that the regulator looks at the O2-Three merger which would be a significant change to the UK telecoms market. We also want the CMA to look carefully at claims that consolidation, rather than competition, is likely to drive investment in the sector and ensure consumers are protected from higher prices or poorer […]
New Which? research has found that just 2.0% of people have switched accounts since the new switching guarantee came into effect. And we’ve calculated that even if the numbers of people switching continues to grow at the same rate as recent Payments Council data suggests, only 4.2% of people will switch accounts this year. New […]