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Gareth Shaw, Head of Money at Which?, said: “Millions of people rely on cash every day but many will struggle to access their money during the coronavirus crisis. Our research has found a third of people, including those aged 65 and over and vulnerable consumers, have concerns about managing their money digitally, so this initiative […]
Gareth Shaw, Head of Money at Which?, said: “The financial impact of the coronavirus crisis on savings including pensions is a huge concern for consumers, and the uncertainty has created the perfect environment for fraudsters to thrive. “In the last few weeks, there has been a rise in scams and dodgy get-rich-quick investments, so it […]
Three-quarters of the population have experienced shortages of products when shopping in recent weeks, with vulnerable consumers among those struggling to get hold of essentials, new research from Which? has found. In a survey of more than 2,000 members of the public on the impact of the coronavirus outbreak carried out between 20th-24th March, three-quarters […]
Adam French, Consumer Rights Expert at Which?, said: “With Wimbledon cancelled due to the pandemic, tennis fans who paid for packages – which can cost thousands of pounds for high-profile matches – will be concerned about being left out of pocket. “You should be entitled to a refund for a ticket’s face-value price – as […]
Adam French, Which? Consumer Rights Expert, said: “While understandable, the cancellation of the Edinburgh festivals will be disappointing news for the millions of people who flock to the Scottish capital to experience one of the world’s great cultural events. It’s good to see that some organisers have said they’ll be refunding registration fees, tickets and […]
Adam French, Which? Consumer Rights Expert, said: “Impersonating legitimate organisations or government officials is a common tactic scammers use to reel in victims, and worryingly the coronavirus outbreak has created the perfect breeding ground for these types of scams. “The best way for consumers to protect themselves is to remain vigilant and take extra precautions […]
Gareth Shaw, Head of Money at Which?, said: “Buying a home is a major life event, and anyone navigating the already complicated process amid the coronavirus crisis is likely to be having a hugely stressful time. “It is vital that home movers are afforded flexibility by all involved in the home buying process from agents […]
Gareth Shaw, Head of Money at Which?, said: “It is positive to see lenders taking a proactive approach, and this latest initiative will provide some relief for home movers who have had to halt purchases. “Mortgage providers must move swiftly to provide those affected with clear guidance on how the initiative will work in practice […]
Adam French, Which? Consumer Rights Expert, said: “This marks a new low in the abhorrent tactics we have seen fraudsters using to exploit the ongoing coronavirus crisis, which has unfortunately created the perfect breeding ground for scams. “The best way for consumers to protect themselves is to remain vigilant and take extra precautions before clicking […]
Which? is warning urgent action is needed to protect consumers who face losing large sums of money amid a breakdown of the system of travel protections. The consumer champion has been inundated with messages and requests for help from people who face losing large sums – with some airlines and package travel providers refusing to […]