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Only two in five consumers have felt safe in supermarkets during the current lockdown, Which? has found, as new research from the consumer champion reveals how shoppers rate safety measures put in place by the biggest players in the sector during the pandemic. In the last year, supermarkets have adapted their in-store operations to make […]
Customers of major holiday firms could be left out of pocket by thousands of pounds if told not to travel by the NHS ‘test and track’ service, according to new Which? research. The consumer champion asked 23 travel operators and airlines to confirm their policy for customers who have holidays booked but are then told […]
Which? is calling for urgent action from the UK government and the devolved administrations after hearing reports from more than a thousand people, including those who are at very high-risk or vulnerable and unable to access the food and basic supplies they desperately need amid the coronavirus pandemic. While measures have been introduced by governments […]