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Results for deliveries tag

December 2018

Nightmare before Christmas: Chaos as deliveries don’t go as planned

18 December 2018

The majority of people who shopped online over the Christmas period last year had a problem with a delivery – with parcels thrown over fences, taken to the tip by binmen and even getting chewed on by the dog, according to research from Which?.   Which? looked at the delivery experience of people during the […]

Press Release: Alex Neill, Consumer Rights, courier, delays, deliveries, delivery, delivery rights, fence, late, package, Which?

December 2017

Signed, sealed, but not delivered

20 December 2017

Which? reveals how deliveries ahead of Christmas are not arriving as planned, with consumers reporting lengthy delays, damaged packages and poor communication. Earlier in December, Which? asked over 2000 people about their experience of receiving deliveries within the past month, and found that only a third (35%) received all their deliveries as expected. The survey […]

Press Release: Alex Neill, arrive, Christmas, Consumer Rights, courier, damaged, delay, delayed, deliveries, delivery, delivery tool, lost, missing, neighbour, package, parcel, shipped, stolen, Which?

October 2014

Stamp out dodgy deliveries

21 October 2014

New Which? research reveals one in four people have had a problem with a delivery in the past 12 months as we launch a campaign to Stamp Out Dodgy Deliveries. Six in 10 (60%) people say one of the reasons they shop online is due to the convenience of having the product delivered, but we’ve found […]

Press Release: Consumer, Consumer Rights, deliveries, Richard Lloyd

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