Parcels lobbed over fences, forged signatures and packages chewed almost beyond recognition by foxes were just some of the Christmas delivery disasters endured by online shoppers – as new Which? research reveals two in three had at least one issue with their deliveries last year. The consumer champion surveyed more than 2,000 people about their […]
The majority of people who shopped online over the Christmas period last year had a problem with a delivery – with parcels thrown over fences, taken to the tip by binmen and even getting chewed on by the dog, according to research from Which?. Which? looked at the delivery experience of people during the […]
Which? reveals how deliveries ahead of Christmas are not arriving as planned, with consumers reporting lengthy delays, damaged packages and poor communication. Earlier in December, Which? asked over 2000 people about their experience of receiving deliveries within the past month, and found that only a third (35%) received all their deliveries as expected. The survey […]