New Which? research paints a gloomy picture of consumers caught up in a long squeeze that sees many unable to save, too worried to spend and unlikely to cope with financial shocks. Which?’s latest Quarterly Consumer Report shows more than half (54%) of consumers expect their household budget to be tighter this year and 42% of people expect the economy […]
In response to the Department for Business, Innovation and Skills’ (BIS) announcement on collective redress Which? executive director, Richard Lloyd, said: “This will give consumers more power against unscrupulous businesses. In the small number of cases where this will apply, collective legal action and settlements will automatically include everyone who has been affected so more people should get redress and sooner. […]
News that the economy contracted at the end of last year will come as no surprise to hard pressed households, with two-thirds (68%) of people describing the economy as poor, and more than four in 10 (44%) saying they expect it to get worse in the next 12 months. The latest Which? Consumer Insight tracker […]
Which? executive director Richard Lloyd said: “Consumers facing yet another tough year will be looking to the Government for much more ambition and action. “With 10 million households already feeling the squeeze and consumer confidence low, reforms to those sectors that matter most, like banking, energy and telecoms, do not yet go far enough to […]
Which? is urging the Government to safeguard funding for national debt organisations as research reveals households in the North East owe almost 34p for every pound in income. Of the nine English regions, people in the North East have the most debt, owing 34p for every pound in gross income in contrast to 12p in […]
Ahead of the House of Commons fuel debate on Monday, Which? says that the planned 3p fuel duty rise in January could be the last straw for struggling households, undermining the fragile economic recovery. Fuel prices are now the number one consumer worry, and Which? research shows that over the last three months, a record number of […]
No political party or politician has gained the confidence of consumers to change banking culture and practices, a new Which? survey reveals. More than half of consumers say the Coalition Government (58%) and the Opposition (55%) would be ineffective at delivering change in banking, with more than a quarter saying they don’t trust any political […]
Over the past 55 years, real household income has almost doubled and living standards have been transformed but the rising cost of essentials is squeezing consumers’ budgets. New research, to mark the 55th anniversary of Which?, reveals consumer spending trends over the last six decades and looks ahead to what the future holds for hard […]
Which? executive director Richard Lloyd said: “The midata programme should help put consumers in the driving seat of the information revolution. “If it succeeds it will boost competition and support growth among companies that provide the best products and services. But the Government should now speed up progress and give people the right to the […]
Five years on from the day the global financial crisis officially started and the public are more disillusioned with the banking sector than ever before. As the Parliamentary Inquiry on Banking Standards prepares to get underway, a new Which? survey has found almost three-quarters (71%) of people don’t think UK banks have learnt their lesson from the financial crisis – up […]