Which? is naming and shaming the companies responsible for the biggest consumer letdowns of the year in its inaugural Shoddies, as it challenges firms to up their game. To be nominated for a Shoddy, companies had to fall short on one of the following criteria: failing an industry standard, potentially breaking the law, causing consumer […]
Ele Clark, Which? Money Senior Editor, said: “This further rate rise could help to curb inflation, but it will also push up housing costs for millions of people across the country. “Mortgage holders coming to the end of their fixed term, and those on tracker or standard variable rates, will be most affected by higher […]
Ele Clark, Which? Money Senior Editor, said: “With mortgage rates continuing to go up, and another likely base rate rise from the Bank of England later this week, mortgage holders who are approaching the end of their fixed rates – as well as those on tracker or standard variable rate mortgages – will understandably be […]
Ele Clark, Senior Money Editor at Which?, said: “With the cost of living crisis biting, these jumps in home and car insurance premiums will be unwelcome for many households that may already be struggling with soaring energy bills and food price increases. “Customers should try to negotiate a cheaper insurance price – it can be […]
Ele Clark, Senior Editor, Which? Money, said: “It is welcome news that Amazon and Visa have agreed a deal for Amazon to continue accepting Visa credit cards. “Using a credit card to pay offers shoppers valuable legal protections that debit cards can’t, and removing this option for Visa cardholders would have meant fewer rights for […]
Ele Clark, Senior Editor, Which? Money, said: “Which? research has found that shoppers are being bombarded at the checkout with various BNPL schemes, but given little to no information or warnings about the risks of late fees or getting into debt, so it’s right that the FCA has taken steps to require firms to make […]
The hype around Black Friday leads some shoppers to make impulse buys they later regret – with many using credit or borrowing from friends and family to fund their purchases, Which? has found. Which? surveyed 2,000 members of the public to find out how they felt about items they bought in last year’s Black Friday […]
Hotel Chocolat, Drinks by the Dram and Playmobil were big winners, while Fortnum and Mason’s chocolate was deemed ‘inedible’ as Which? put this year’s crop of luxury chocolate, gin and children’s toy advent calendars to the test. With Christmas fast approaching and warnings of impending shortages, shoppers are already stocking up on advent calendars for […]
Garden furniture prices have soared by as much as 155 per cent during the pandemic, Which? research reveals, with major retailers now charging consumers thousands of pounds more for some popular outdoor items. Which? has heard from consumers facing furniture price increases, items being out of stock, and delivery delays of multiple months since […]
Shoppers could be paying almost four times more than they need to for the same branded grocery products at certain times, Which?’s biggest ever supermarket pricing investigation has found. The consumer champion analysed more than a million prices for 493 branded grocery items at six major supermarkets – Asda, Morrisons, Ocado, Sainsbury’s, Tesco and Waitrose […]