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Results for electric tag

July 2017

Which? response to Ofgem’s plan to deliver a fairer, more competitive energy market for all consumers

3 July 2017

Alex Neill, Which? Managing Director of Home Products and Services, said: “Millions of hard-pressed customers are overpaying for their energy and suffering due to a lack of competition in the energy market. More help for the most vulnerable customers and steps to make switching easier are welcome, but people will question whether these interventions are […]

Statement: electric, Energy, Fuel, gas, Ofgem, PCW, price cap, remedies

January 2017

Smaller energy firms score better than Big Six for customer satisfaction

19 January 2017

The 2017 Which? energy supplier satisfaction survey table is topped yet again this year by smaller energy companies, with Ovo Energy coming top and Npower scoring the lowest for the seventh year running. Smaller energy firms generally scored higher on key areas such as value for money and customer service, while the Big Six continue […]

Press Release: big six, electric, Energy, energy satisfaction survey, fair energy prices, gas, small supplier, switching, Which? Switch

“There are still 20 million people who are stuck on some of the most expensive standard tariffs” – Which? response to Energy UK switching figures

13 January 2017

Vickie Sheriff, Which? Director of Campaigns and Communications, said: “It’s good to see switching levels increasing but there are still 20 million people who are stuck on some of the most expensive standard tariffs, paying over the odds for their energy. We want to see a much more competitive market and action taken by the […]

Statement: electric, Energy, energy uk, gas, standard tariff, suppliers, svt, switching, Which? Switch

Energy prices top worry for consumers

1 January 2017

Which? has found that energy prices now top the consumer worry list, along with fuel prices and public spending cuts. Nearly two thirds (64%) of people said they were worried about energy prices, a rise of eight percentage points since September. Distrust within the energy sector has also increased by six percentage points meaning a […]

Press Release: big six, distrust, electric, Energy, Energy Bills, energy companies, energy suppliers, fair energy prices, Fuel, gas, standard variable tariff, svt

November 2016

“If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry”- Which? response to the Big Six’s profit claims

14 November 2016

Vickie Sheriff, Director of Campaigns and Communications at Which? said:    “If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry. The Energy Secretary and the regulators must investigate these claims.    “This is the last chance saloon for the energy industry. Following  the market investigation, energy companies now must […]

Statement: big six, CMA, electric, electricity, Energy, gas, Ofgem, standard variable tariffs, svt

Energy companies in ‘last chance saloon’

3 November 2016

Four months on from the market investigation that found consumers are collectively overpaying by £1.4 billion for their energy, Which? is challenging energy companies to show how they are engaging with their customers stuck on the worst deals. Around 16 million people – over half (58%) of energy customers – are stuck on standard variable […]

Press Release: big six, CMA, electric, Energy, energy companies, energy suppliers, fair energy prices, gas, Ofgem, standard varibale tariff, svt, Which? Switch

October 2016

“For the price cap to be successful it has to be set at the right level” – Which? response to the CMA consulting on its prepayment meter cap draft order

11 October 2016

Alex Neill, Which? Managing Director of Home and Legal Services, said: “It’s good to see the CMA and Ofgem are committed to new protections for prepayment meter customers who are currently getting a very poor deal. In order for the price cap to be successful it has to be set at the right level to […]

Statement: CMA, electric, Energy, gas, meters, Ofgem, prepayment, prepayment meters, tariffs, winter

September 2016

“People will want assurances from the Government that Hinkley Point will be delivered effectively, transparently and costs will not allowed to spiral out of control.”- Which? response to Hinkley Point approval

15 September 2016

Alex Neill, Which? Director of Policy and Campaigns, said: “People will want assurances from the Government that Hinkley Point will be delivered effectively, transparently and costs will not allowed to spiral out of control. With energy bills still consumers top financial concern, it’s more important than ever that the Government and regulator push ahead with […]

Statement: electric, Energy, gas, hinkey point, renewables

July 2016

“The new minister must learn the lessons of the past” – Which? response to Green Deal take-up

20 July 2016

Alex Neill, Which? Director of Policy and Campaigns, said: “Having cited the lack of testing as a key factor leading to low take-up of the Green Deal, the new minister must learn the lessons of the past and ensure all future energy efficiency schemes are properly tested with consumers.”

Statement: electric, Energy, energy efficiency, gas, Green Deal, solar

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