Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s really positive that over 80 per cent of Energy Bill Support Scheme vouchers for traditional prepayment meters customers – who are often on lower incomes – have now been redeemed, and we welcome the efforts made by government and industry to improve takeup so far. “However, some […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “The cost of living remains consumers’ number one priority, yet Which? has heard concerning stories of consumers having their energy direct debits miscalculated or increased by huge amounts, while our research shows many customers are struggling to understand their bills and pricing. “It’s encouraging to see […]
Natalie Hitchins, Head of Home Products and Services at Which?, said: “Energy customers will be left reeling by this increase to the price cap which allows suppliers to raise the prices of their default tariffs to where they were before the pandemic, putting further strain on households struggling with rising bills due to increased usage […]
Which? executive director, Richard Lloyd, said: “Consumers will be alarmed at Ofgem’s prediction that they will pay an even higher price for our increasing reliance on imported gas. After another winter of inflation busting price hikes, the rising cost of energy is already one of the top financial concerns for hard-pressed households. “The government should […]
Statement in response to the Government’s Energy Bill announcement: Richard Lloyd, executive director of Which? said: “Huge investment is undoubtedly needed if we are to keep the lights on but everything possible must be done to keep costs under control, especially at a time when rising energy prices are already one of people’s top financial worries. […]