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Outfox the Market has knocked Octopus Energy off the top spot in Which?’s annual energy satisfaction survey, while the traditional industry giants languish at the bottom of the rankings yet again. In a year when millions of people have been living under lockdown and racking up substantial gas and electricity bills, finding a good-value energy […]
Small and medium-sized energy firms have cemented their place at the top of the rankings in the annual Which? customer satisfaction survey, while less impressive ratings left the biggest providers stuck among the also-rans yet again. The consumer champion surveyed more than 8,000 people across the UK about their energy supplier and asked them to […]
The 2017 Which? energy supplier satisfaction survey table is topped yet again this year by smaller energy companies, with Ovo Energy coming top and Npower scoring the lowest for the seventh year running. Smaller energy firms generally scored higher on key areas such as value for money and customer service, while the Big Six continue […]