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Results for energy satisfaction survey tag

January 2021

Outfoxing the opposition: upstart supplier triumphs in Which?’s annual energy survey

25 January 2021

Outfox the Market has knocked Octopus Energy off the top spot in Which?’s annual energy satisfaction survey, while the traditional industry giants languish at the bottom of the rankings yet again. In a year when millions of people have been living under lockdown and racking up substantial gas and electricity bills, finding a good-value energy […]

Press Release: Energy, energy satisfaction survey, Natalie Hitchins

January 2020

Energy giants brought down to size as challengers dominate Which?’s annual satisfaction survey

25 January 2020

Small and medium-sized energy firms have cemented their place at the top of the rankings in the annual Which? customer satisfaction survey, while less impressive ratings left the biggest providers stuck among the also-rans yet again.  The consumer champion surveyed more than 8,000 people across the UK about their energy supplier and asked them to […]

Press Release: Energy, energy satisfaction survey, Natalie Hitchins

January 2017

Smaller energy firms score better than Big Six for customer satisfaction

19 January 2017

The 2017 Which? energy supplier satisfaction survey table is topped yet again this year by smaller energy companies, with Ovo Energy coming top and Npower scoring the lowest for the seventh year running. Smaller energy firms generally scored higher on key areas such as value for money and customer service, while the Big Six continue […]

Press Release: big six, electric, Energy, energy satisfaction survey, fair energy prices, gas, small supplier, switching, Which? Switch

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