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Results for faulty tag

December 2017

Know your returns rights before heading to the shops this Christmas

7 December 2017

Which? reveals that more than half of shoppers are over-estimating their returns rights when doing their Christmas shopping on the high street. With the Christmas shopping season underway, Which? is stressing the importance of shoppers knowing the difference between their rights when shopping online or in-store. Which? asked more than 2000 people about their Christmas […]

Press Release: Alex Neill, Christmas, christmas shopping, Consumer Rights, faulty, in-store, non-faulty, online, policy, returns, rights, shopping, shops

July 2017

Which? calls for an urgent overhaul of UK’s broken product safety system

19 July 2017

The UK’s fragmented product safety and recall system is not fit-for-purpose and is potentially putting people’s lives at risk through a lack of joined-up national oversight and action, according to a new report by consumer champion Which?. Which? is calling for urgent changes to the regime, including the establishment of a national body that can […]

Press Release: faulty, Product safety, recall, trading standards, tumble dryers, Whirlpool

November 2016

Know your shopping rights before Black Friday

21 November 2016

Ahead of the Black Friday Christmas shopping frenzy, Which? reveals that many of us don’t know that our rights when returning goods differ when we shop online and in store.   Which? asked over 2,000 shoppers whether they thought they had the same consumer rights when it comes to returning non-faulty goods when they shopped […]

Press Release: Black Friday, cyber monday, faulty, returns, shopping

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