Which? reveals that more than half of shoppers are over-estimating their returns rights when doing their Christmas shopping on the high street. With the Christmas shopping season underway, Which? is stressing the importance of shoppers knowing the difference between their rights when shopping online or in-store. Which? asked more than 2000 people about their Christmas […]
The UK’s fragmented product safety and recall system is not fit-for-purpose and is potentially putting people’s lives at risk through a lack of joined-up national oversight and action, according to a new report by consumer champion Which?. Which? is calling for urgent changes to the regime, including the establishment of a national body that can […]
Ahead of the Black Friday Christmas shopping frenzy, Which? reveals that many of us don’t know that our rights when returning goods differ when we shop online and in store. Which? asked over 2,000 shoppers whether they thought they had the same consumer rights when it comes to returning non-faulty goods when they shopped […]