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Almost two thirds of the financial advisers investigated on the most widely used online directory could be misleading the public with false claims about their credentials, a new Which? investigation reveals. An investigation by the consumer champion into 43 advice firms listed on unbiased.co.uk revealed 27 of the companies (63%) that claimed to employ certified financial planners […]
More than half of consumers think it’s easier to use a claims management company to make a Payment Protection Insurance (PPI) claim than go directly to their bank, new Which? research has found, as the consumer champion launches a free tool that makes PPI compensation claims as easy as possible ahead of the deadline. With […]
Today Which? is making the first super-complaint to the financial regulators calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster. UK consumers now make over 70 million bank transfers a month, compared to just over 100 million in a whole year a decade ago. However protections […]
In response to the Financial Conduct Authority’s announcement on payday lenders Which? executive director, Richard Lloyd, said: “It’s good to see the regulator tackling the eye-watering cost of payday loans, especially the excessive default charges that sting struggling borrowers and lead them into spiralling debt. “Payday lenders have been running wild for too long and […]
The Financial Conduct Authority has announced that Santander UK will contact more than 270,000 mortgage customers after unclear information it gave before increasing the cap on its standard variable rate in 2008. Which? executive director Richard Lloyd said: “Presenting important mortgage changes in such an unclear way is wholly unfair and it’s right that the regulator clamps […]