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Waitrose has finished bottom in a Which? investigation of online supermarket grocery freshness, with delivered food and drink going off around two and a half days earlier on average than top performer Tesco. With grocery freshness emerging as an important consideration for soaring numbers of online grocery shoppers, the consumer champion looked at how the […]
Sainsbury’s Local and Tesco Express customers are paying up to £320 and £280 respectively more a year than those who shop at larger stores for the same items, new Which? analysis reveals. The coronavirus pandemic has had a significant impact on consumers’ shopping habits, with many people avoiding large supermarkets in favour of shopping online […]
Lidl has narrowly beaten Aldi to be named the cheapest supermarket of 2020, according to Which? analysis. The consumer champion tracked the price of 45 popular branded and own-label products such as Hovis bread, Knorr stock cubes and free-range eggs in eight major supermarkets for at least 100 days between January and December 2020. In […]
Three-quarters of the population have experienced shortages of products when shopping in recent weeks, with vulnerable consumers among those struggling to get hold of essentials, new research from Which? has found. In a survey of more than 2,000 members of the public on the impact of the coronavirus outbreak carried out between 20th-24th March, three-quarters […]
Sue Davies, Which? Strategic Policy Adviser, said: “Our research shows that consumers want the Government to help them eat more healthily by actively encouraging food companies to reduce sugar, salt and fat levels. “While it’s good to see some progress, any reductions need to be part of a wider Government strategy – which includes more […]
Budget retailer Aldi has been rated the nation’s favourite in-store supermarket in Which?’s annual best and worst supermarket satisfaction survey. Aldi’s special offers rated well, as did the quality of its fresh and own-label products and the ease of finding items on its shelves. It is the second time Aldi has come top in Which?’s […]
Alex Neill, Which? Managing Director of Home Products and Services, said: “It is encouraging to see that overall levels of campylobacter in chickens are falling and that major retailers are meeting the FSA’s target. “However there is no room for complacency as the survey shows that levels can vary greatly depending on where consumers shop […]
From ordering a salad online and receiving a bar of Dairy Milk, to ordering a bottle of white wine and getting a sack of onions, new Which? research reveals the supermarkets substituting the items we want for bizarre alternatives. In a recent survey, Which? asked more than 7,000 online shoppers to share their strangest online […]
Vickie Sheriff, Which? Director of Campaigns and Communications, said: “With food prices topping consumers’ concerns it is essential that any rise in food prices are decided on with caution. Any increases must be honest and transparent, so the impact on the consumer is mitigated as much as possible.”
As new research shows that the public are growing increasingly concerned about the implications of leaving the EU, Which? is calling on the Government to make sure that consumer interests are placed at the heart of the negotiations. Almost six months on from the EU referendum, new research for Which? finds that nearly half (47%) […]