Rocio Concha, Which? Director of Policy and Advocacy, said: “Which? led the campaign for consumers to have stronger protections against scam adverts on social media platforms and search engines that can have devastating financial and emotional consequences for victims. These new Online Safety laws are a major step forward in the fight back against fraud […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Which? has led the way in campaigning for new laws to protect consumers’ ability to access cash and greater protection against suffering losses should they fall victim to a bank transfer scam. “Cash still remains vital to millions of people’s lives and the government has backed […]
Which? is warning consumers about the most convincing scams that have been targeting consumers so far in 2023 so they can take steps to protect themselves. The government recently published its three-year strategy to tackle the UK’s fraud epidemic, which now represents two in five of all reported crime incidents and is easily the most […]
Mobile phones from Honor, Motorola, Nokia, Oppo, Samsung, Vivo and Xiaomi have face unlock systems that can be fooled by a printed 2D photograph, a flaw that could be exploited by criminals to unlock the screen and steal personal information, Which? research has found. The consumer champion is concerned that face recognition, which is often […]
Fraudsters are stealing victims’ identities and using well-known social media sites to carry out impersonation scams, Which? has warned. Identity fraud occurs when scammers steal personal information or belongings in order to pretend to be somebody else. In one particularly concerning example, the consumer champion was contacted by Carwyn Roberts, who had his wallet stolen […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “These figures show fraud rates in the UK remain frighteningly high and that victims are facing the double blow of being targeted by scammers and then all too often refused reimbursement by their banks. “If the government is serious about its fraud strategy, the Online […]
Weaknesses in bank mobile app security are leaving customers dangerously exposed to scams, a problem highlighted by one victim who told Which? how £73,000 was drained from his accounts after his phone was stolen from a pub. With more people than ever before using mobile banking, criminals are increasingly viewing mobile phones as gateways to […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “The Treasury Select Committee is right to say that victims of APP fraud deserve better treatment than the reimbursement lottery they currently face and that plans for mandatory reimbursement need strong regulation. “The Government should heed the committee’s warnings and amend the Financial Services & Markets […]
Some banks are leaving customers vulnerable to fraudulent spoofing attempts by failing to implement important anti-fraud protections, a Which? investigation has found. Spoofing, where fraudsters impersonate legitimate companies, such as banks, utilities providers or government agencies, is a common tactic used to deceive victims. Ofcom estimates that 40.8 million UK adults have received a suspicious […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “The UK is in the grip of a scams epidemic, with victims facing devastating financial and emotional consequences when they are targeted by fraudsters. “While it’s good to see a reduction in the level of bank transfer scams, reimbursement rates are still far too low. Too […]