Results for fraud tag

Gareth Shaw, Which? Head of Money, said: “While many banks now have Confirmation of Payee measures in place, the regulator needs to make it mandatory for all payment providers as soon as possible so all consumers can benefit from the same level of security. “Which? has warned the regulator that relying on some providers to […]

Gareth Shaw, Head of Which? Money, said: “Fraud levels have skyrocketed during the pandemic, so it’s good that banks, telecommunications and technology companies are working together to make it easier for people to contact their bank if they fear they’re being scammed. “However, we know fraudsters use incredibly sophisticated tactics to trick victims and many […]

Jenny Ross, Which? Money Editor, said: “The huge rise in scam complaints reflects a surge in fraud generally as criminals exploit the pandemic to target victims. What is really shocking is the proportion of claims upheld. This shows that in three quarters of cases banks aren’t treating bank transfer scam victims right and handling the […]

Jenny Ross, Which? Money Editor, said: “A staggering amount of money has been lost to fraud during the pandemic, and it’s particularly concerning that losses to bank transfer scams have overtaken card fraud for the first time. “Five years on from Which?’s super-complaint, the number of cases continues to rise dramatically, while most of the […]

Gareth Shaw, Head of Money at Which? said: “Pension scams are becoming increasingly sophisticated and can have devastating consequences, leaving savers at risk of seeing their entire retirement income disappearing in an instant. “It’s right that the government is looking to set more stringent expectations on pension schemes to detect potential scams and to act […]

Rocio Concha, Director of Policy and Advocacy at Which?, said: “It’s good to see Amazon taking action to block fraudulent listings and seize counterfeit products, but it’s vitally important for all online marketplaces to have greater legal responsibility to prevent, identify and remove fake and fraudulent content on their sites. “The government should make sure […]

Which? is calling for Google to take stronger measures to tackle scam ads, after finding fake ads for debt charities, car insurers and investment firms are regularly appearing on the tech giant’s search results. The consumer champion investigated Google’s pay-per-click service, which allows businesses to pay for prominent spots on search results, and found scammers […]

Gareth Shaw, Head of Money at Which?, said:  “Fraudsters are quickly adapting to changes in our shopping habits as they find new and sophisticated ways to take advantage of people. “While the industry’s voluntary code offers greater protections against transfer fraud, the next government must make this mandatory to ensure all payment providers are signed […]

Gareth Shaw, Which? money expert said: “Sophisticated fraudsters are constantly finding new tactics to persuade us to part with money, one way is through fake or non-existent goods or services. “If consumers pay for these phantom goods using a bank transfer, there is little chance of getting their cash back from the banks involved. We […]

Gareth Shaw, Which? money expert, said: “Although the banking industry has started to raise awareness of fraud, banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. “We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, but who have seen little […]