Results for gas tag

Vickie Sheriff, Director of Campaigns and Communications at Which? said:    “If energy companies have failed to tell the whole truth about their profits, then customers will rightly be angry. The Energy Secretary and the regulators must investigate these claims.    “This is the last chance saloon for the energy industry. Following  the market investigation, energy companies now must […]

Four months on from the market investigation that found consumers are collectively overpaying by £1.4 billion for their energy, Which? is challenging energy companies to show how they are engaging with their customers stuck on the worst deals. Around 16 million people – over half (58%) of energy customers – are stuck on standard variable […]

Alex Neill, Which? Managing Director of Home and Legal Services, said: “It’s good to see the CMA and Ofgem are committed to new protections for prepayment meter customers who are currently getting a very poor deal. In order for the price cap to be successful it has to be set at the right level to […]

Alex Neill, Which? Director of Policy and Campaigns, said: “People will want assurances from the Government that Hinkley Point will be delivered effectively, transparently and costs will not allowed to spiral out of control. With energy bills still consumers top financial concern, it’s more important than ever that the Government and regulator push ahead with […]

Alex Neill, Which? Director of Policy and Campaigns, said: “Having cited the lack of testing as a key factor leading to low take-up of the Green Deal, the new minister must learn the lessons of the past and ensure all future energy efficiency schemes are properly tested with consumers.”

With the final report of the Competition and Market Authority’s (CMA) energy market investigation due this month, Which? is calling on the regulator to set out how it will judge whether the inquiry’s proposals have successfully improved the market for consumers. New Which? research today reveals that the gap between average Big Six standard tariffs […]