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Home buying and selling ranks as one of the top three consumer concerns for half (49%) of 18 to 34 year olds, according to new Which? research. Younger people consider it more of a concern than social care for older people (46%) or energy prices (34%). For adults of all ages, three in 10 (28%) […]
Which? Executive director Richard Lloyd said: “Our own investigation uncovered bad practice, high and unexpected fees and a lack of consumer protection that’s failing both tenants and landlords. So the OFT’s recommendations are a step in the right direction, but we want the Government and lettings agents to go further. “Information on compulsory fees should be […]
Our new study into the lettings market uncovers bad practice, unexpected and unfair fees and a lack of consumer protection that fails both tenants and landlords. The private rental sector accounts for 4.7 million UK households with two thirds (66%) of all private tenancies involving an agent. However, with complaints to the Property Ombudsman increasing by a quarter […]