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Results for HSBC tag

January 2018

Grab a slice of the PPI

21 January 2018

With just over a year and a half left to claim for mis-sold payment protection insurance (PPI), Which? is urging consumers to use its free tool to recoup some of the £38 billion they may be owed by the banks. As the total amount set aside by the big five banks – Lloyds, HSBC, RBS, […]

Press Release: Banks, Barclays, billions, HSBC, Lloyds, mis-sold, Money, Payment Protection Insurance, PPI, RBS, Santander

January 2017

Banks still letting customers down on clear charging

14 January 2017

According to the latest annual Which? banking customer satisfaction survey, the majority of banks still need to do away with hidden charges and penalties. Which? asked current account customers to rate almost 5,000 accounts for a variety of aspects of day-to-day banking, including: how banks dealt with complaints, how clear charges and penalty fees are, […]

Press Release: Banking, Banks, Barclays, customer satisfaction, HSBC, Lloyds, mobile banking, Natwest, Vickie Sheriff

February 2013

Which? response to HSBC changing its pay structure and removing sales targets

20 February 2013

Which? chief executive, Peter Vicary-Smith said: “I’m delighted to see HSBC taking steps that will prioritise service over sales, and we want to see all banks doing the same. This is part of what needs to be done if we are to restore trust in banking. We want all bankers to meet high professional standards and comply with […]

Statement: Banks, Big Change, HSBC, Personal Finance, Peter Vicary-Smith

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