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Results for Insurance tag

September 2020

Which? comments on FCA proposals to tackle insurance pricing concerns

22 September 2020

Gareth Shaw, Head of Money at Which?, said: “The regulator is rightly proposing action to stop insurance firms from exploiting their loyal customers with sharp pricing practices. Our research has found that existing insurance customers are often punished with vastly overpriced premiums when little has changed in the service they receive. “The FCA must move […]

Statement: FCA, Gareth Shaw, Insurance

February 2019

Insurance mythbusters: Which? reveals the misconceptions confusing consumers

3 February 2019

A Which? survey reveals the most convincing insurance myths that risk misleading consumers, with most people struggling to unpick fact from fiction. The consumer champion questioned more than 2,000 members of the public on their insurance knowledge, asking them to answer true or false on eight statements. Their responses revealed people commonly believe insurance myths […]

Press Release: Insurance, Personal Finance

March 2018

Pet peeve: Cost of insuring pets concern for one in five

30 March 2018

One in five pet owners have had a problem with soaring insurance premiums – with dog and cat lovers being charged as much as £2,000 to protect their precious animals, a Which? survey has found. In a survey of over 1,300 Which? members, the average price for an annual lifetime policy has reached £472 for a dog […]

Press Release: animals, cat, cover, dog, Health, Insurance, lifetime policy, pet, pet owners, policy, premiums, renewal

February 2016

Haggle and save on your home insurance

17 February 2016

New Which? research reveals people could be saving on their home insurance premiums by haggling or switching to a new provider. Of the 2,010 members of the public surveyed, half (48%) didn’t haggle on their existing deal and only around a third (36%) changed their home insurer in the last 12 months. Those that did […]

Press Release: Consumer, Insurance, Personal Finance

January 2016

Money saving New Year’s resolutions for 2016

1 January 2016

Which? has put together our five top tips to help save money in 2016 by switching providers and haggling for a better deal. Our research shows that households can save hundreds of pounds by bartering on their telecoms bill and a further £297 by switching energy providers. Which? executive director, Richard Lloyd, said: “With many people […]

Press Release: Banking, Consumer, Energy, Haggling, Insurance, Telecoms

December 2015

“Good news for the thousands of people who supported our campaign” – Which? response to FCA announcement on requiring insurers to show last year’s premium on renewal letters

3 December 2015

Which? executive director, Richard Lloyd, said:​ “The Financial Conduct Authority’s proposal is good news for the thousands of people who supported our campaign for insurers to show last year’s premium on renewal letters. This simple change should help people save money by prompting them to shop around or haggle for a better deal with their […]

Statement: Insurance

November 2015

Chancellor calls on Which? to end companies’ confusing Ts&Cs

30 November 2015

​As part of the Government’s Better Deal, the Chancellor has announced that Which? will work with businesses to change the way they present their terms and conditions, particularly online, and help ensure there are no surprises for consumers. This announcement comes as new research from Which? finds nine in ten (90%) people have agreed to […]

Press Release: Banking, Business, Consumer, Consumer Rights, customers, Financial services, government, Insurance, Mortgage, Personal Finance, Which?

Sneaky insurance admin fees hit home

21 November 2015

New Which? research reveals the sneaky home insurance admin charges that could hit consumers in the pocket.  As part of our campaign to Stop Sneaky Fees and Charges, we looked at the different types of administration fees imposed by the biggest home insurers to see what extra charges could bump up the cost of a policy. […]

Press Release: Insurance, Personal Finance

September 2015

Insurance Ts&Cs longer than Animal Farm

19 September 2015

Latest Which? research reveals insurance policies are still far too long and difficult to understand, with many over 50 pages and some longer than George Orwell’s Animal Farm. We looked at 40 car, home and travel insurance policy documents to see which providers make it easy for people to understand what they’re buying, and which ones […]

Press Release: Insurance

July 2015

“Nobody should have to pay a premium to complain” – Which? response to the FCA’s announcement on complaints handling and call charges

23 July 2015

Which? executive director, Richard Lloyd, said: “Nobody should have to pay a premium to complain, so we’re pleased the FCA is making financial firms play fair with their customers. This is another victory for the 90,000 people who supported our Costly Calls campaign. “Some of the biggest banks have already dropped ​higher rate numbers for […]

Statement: Banking, Banks, Consumer, customers, Financial services, Insurance, Money, Personal Finance, Telecoms, Which?

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