Results for Jenny Ross tag

Some banks can and should be doing more to protect their customers from criminals trying to steal sensitive information, Which? research has found.  With the last year seeing an increase in scams, many consumers will expect that the companies they deal with in their everyday lives are doing everything they can to protect them. However, […]

Two-person households need an average annual income of £26,000 for a comfortable retirement, Which?’s latest research has found.  With the past year altering many people’s spending habits or potentially accelerating their plans for retirement, finding out how much money is needed to finance a reasonable standard of living in later life has taken on an […]

A lack of clarity from travel insurers over how much protection their policies offer for Covid-related disruption could lead to consumers losing money as international travel reopens, Which? research has found.  New research from the consumer champion suggests that many travel insurance customers are being left with a false impression about the level of protection […]

Funeral directors are not disclosing the prices of their services transparently, despite being put on notice by the Competition and Markets Authority (CMA) that changes were needed, Which? research has found.   A lack of transparency about the cost of their services puts vulnerable customers at risk of paying inflated prices and could lead to […]

Motorists risk losing hundreds of pounds due to surprising gaps in car insurance, as new Which? research reveals many insurers won’t pay out for common incidents such as misfuelling, mobile phone damage or lost keys. The consumer champion analysed 73 elements of car insurance across 39 policies and found that certain problems encountered by many […]

Bereaved families settling their loved ones’ finances are facing severe delays and costly admin errors during the pandemic, as Which? reveals how some banks are losing death certificates and failing to close accounts of people who have passed away. The consumer champion surveyed 1,600 members about their experience of acting as an executor and found […]

Three in 10 people are overestimating their future state pension payments, some by as much as £50,000 over the course of retirement, as a lack of clear and easily accessible information contributes to worrying gaps in the nation’s pensions knowledge, Which? has found. The consumer champion quizzed thousands of members of the public on their […]

One in four self-employed workers plan to delay their tax bill for 2019-20, Which? has found, with many taxpayers struggling financially as a result of the pandemic. With the 31 January tax return and payment deadline looming, Which? surveyed 4,000 people to investigate the nation’s tax return habits and found that some are unsure how […]

Britons will rack up 19 million hours filling in their tax returns this year, Which? has found, as new research from the consumer champion exposes worrying gaps in people’s tax knowledge. With the 31 January online tax return deadline creeping up, Which? asked 4,000 people about their tax-filing habits and found the average time taken […]

Soaring pet insurance premiums are a concern for one in five policyholders – with some dog and cat lovers forking out more than £1,000 a year to protect their furry friends, a Which? survey has found. A survey of more than 1,100 Which? members that own pet insurance found the average price they were paying […]