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Motorists risk losing hundreds of pounds due to surprising gaps in car insurance, as new Which? research reveals many insurers won’t pay out for common incidents such as misfuelling, mobile phone damage or lost keys. The consumer champion analysed 73 elements of car insurance across 39 policies and found that certain problems encountered by many […]
Bereaved families settling their loved ones’ finances are facing severe delays and costly admin errors during the pandemic, as Which? reveals how some banks are losing death certificates and failing to close accounts of people who have passed away. The consumer champion surveyed 1,600 members about their experience of acting as an executor and found […]
Three in 10 people are overestimating their future state pension payments, some by as much as £50,000 over the course of retirement, as a lack of clear and easily accessible information contributes to worrying gaps in the nation’s pensions knowledge, Which? has found. The consumer champion quizzed thousands of members of the public on their […]
One in four self-employed workers plan to delay their tax bill for 2019-20, Which? has found, with many taxpayers struggling financially as a result of the pandemic. With the 31 January tax return and payment deadline looming, Which? surveyed 4,000 people to investigate the nation’s tax return habits and found that some are unsure how […]
Britons will rack up 19 million hours filling in their tax returns this year, Which? has found, as new research from the consumer champion exposes worrying gaps in people’s tax knowledge. With the 31 January online tax return deadline creeping up, Which? asked 4,000 people about their tax-filing habits and found the average time taken […]
Soaring pet insurance premiums are a concern for one in five policyholders – with some dog and cat lovers forking out more than £1,000 a year to protect their furry friends, a Which? survey has found. A survey of more than 1,100 Which? members that own pet insurance found the average price they were paying […]
Challenger banks have cemented their place at the top of the rankings in Which?’s annual current account survey, with Starling Bank coming ahead of the pack. The consumer champion surveyed more than 4,500 members of the public on their opinions of their current account providers, and found a trio of challenger banks were the most […]
Which? is calling for Google to take stronger measures to tackle scam ads, after finding fake ads for debt charities, car insurers and investment firms are regularly appearing on the tech giant’s search results. The consumer champion investigated Google’s pay-per-click service, which allows businesses to pay for prominent spots on search results, and found scammers […]
Retired consumers are spending less due to the impact of coronavirus, with travel and recreation costs seeing the biggest fall, new Which? research has found, as the consumer champion releases its annual cost of retirement results. A survey of 6,300 Which? members highlights that overall retiree spending is down five per cent on last year […]
Halifax and AJ Bell have been rated the best providers for self-invested personal pensions (Sipps) by Which?, with savers awarding excellent customer scores and recognising their value for money. In the wake of the pension freedoms, Sipps have become an increasingly popular way for savers to build and manage their own retirement pot of shares, […]