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Poor quality products are being boosted by inflated reviews on the websites of Britain’s biggest retailers – potentially misleading consumers, an investigation by Which? has found. The consumer champion looked at 15 products that it had rated as Don’t Buys, a status given to products that fail to meet the standards of its rigorous, independent […]
Richer Sounds and Toolstation have been named the highest ranking shops in the UK in 2017, according to the annual Which? survey of shoppers. Which? asked more than 10,000 consumers about their shopping experience at 100 major retailers. The customer scores given are based on customers’ experiences of purchasing non food items, their satisfaction levels and […]
The battle between high-end brands and discounters heats up this year, as the shortlist for the annual Which? Awards is announced. Winners will be crowned at a ceremony on 17th May, where some of the country’s top brands will be competing in categories including: Which? Travel Brand of the Year, Which? Banking Brand of the […]