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Despite being the most used web browser in the UK, Google Chrome is the worst for detecting and blocking phishing attacks like the links to fake Royal Mail sites that appear in delivery scam texts, according to a new Which? investigation. Phishing attacks can happen in a number of different ways including via emails, SMS […]
Lisa Barber, Which? Computing Editor, said: “While smart gadgets can offer convenience and benefits to many consumers, Which? research has found some smart tech could be putting consumer privacy or security at risk, so it’s encouraging that MPs intend to look into this issue. “Having introduced the Product Safety and Telecommunications Bill, it is vital […]
Half of UK broadband customers have experienced a problem with their service provider in the last year, with issues ranging from slow speeds to frequent outages – some lasting over an hour, new Which? research reveals. In a survey of almost 4,000 broadband customers, the consumer champion found that one in two (49%) broadband customers […]
Which? is calling on car manufacturers to improve the reliability of electric vehicles (EV) after the consumer champion found EVs are the least reliable fuel type and spend longer off the road than other cars when they need repairs. A Which? survey found that of cars up to four years old, nearly one in three […]
A dangerous child car seat, a poor quality TV, a dodgy laptop and a washing machine that fails to get rid of stains are among the flawed products being sold at discount prices this Black Friday, Which? has found. Each year the consumer champion puts thousands of products through tough and independent laboratory tests to […]
Lisa Barber, Which? Home Products and Services Editor, said: “This move should provide reassurance to any of Bulb’s 1.7 million customers who may have been concerned about the collapse of their provider. “We recommend Bulb customers to do nothing and wait for more information about the special administration process. Its customers will continue to see […]
Lisa Barber, Which? Home Products and Services Editor, said: “The collapse of Bulb – by far the biggest supplier to fail in recent months – demonstrates the seismic impact the energy crisis is having on the industry and millions of consumers. Bulb’s customers don’t need to panic as their energy supply won’t be cut off […]
Supermarket own-label champagnes – including a £12 bargain bottle – have beaten offerings from the most-celebrated champagne houses in Which?’s festive taste tests this year. Waitrose Blanc de Noirs Brut NV (£23.99) clinched one of this year’s Which? Best Buy titles with the highest score of 82 per cent, thrilling the expert panellists with its […]
Following a rigorous process of consumer blind taste tests on more than 400 mince pies, Which?’s coveted Christmas Best Buy has been awarded to three bargain supermarket brands. With a 75 per cent rating from panellists, Iceland’s Luxury All Butter Mince Pies (£1.89 for six), Tesco’s Finest Mince Pies (£2.00 for six) and Co-op’s Irresistible […]
Consumers could save £336 a year – more than £3,000 over a decade – on their energy bills and help reduce their carbon footprint just by switching to more energy efficient appliances when their old white goods need replacing, Which? research finds. The consumer champion’s newly-launched running cost tools aim to help people save money […]