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Results for Lloyds tag

January 2018

Grab a slice of the PPI

21 January 2018

With just over a year and a half left to claim for mis-sold payment protection insurance (PPI), Which? is urging consumers to use its free tool to recoup some of the £38 billion they may be owed by the banks. As the total amount set aside by the big five banks – Lloyds, HSBC, RBS, […]

Press Release: Banks, Barclays, billions, HSBC, Lloyds, mis-sold, Money, Payment Protection Insurance, PPI, RBS, Santander

January 2017

Banks still letting customers down on clear charging

14 January 2017

According to the latest annual Which? banking customer satisfaction survey, the majority of banks still need to do away with hidden charges and penalties. Which? asked current account customers to rate almost 5,000 accounts for a variety of aspects of day-to-day banking, including: how banks dealt with complaints, how clear charges and penalty fees are, […]

Press Release: Banking, Banks, Barclays, customer satisfaction, HSBC, Lloyds, mobile banking, Natwest, Vickie Sheriff

June 2013

Response to investigation in the Times of PPI complaints handling at Lloyds

11 June 2013

Richard Lloyd, executive director of Which?, said: Responding to the  investigation in today’s Times over PPI complaints handling at Lloyds bank, Which? executive director Richard Lloyd said: “PPI is already the biggest financial mis-selling scandal of all time and this investigation yet again casts doubt on claims by banks that they are cleaning up their […]

Statement: Banking, banking standards, Big Change, Lloyds, Lloyds Banking Group, pp

November 2012

Banks have been in denial over PPI provisions

5 November 2012

Now £13bn set aside by the banks, making Payment Protection Insurance (PPI) the biggest mis-selling scandal of all time, but provisions could still run out in a matter of months. HSBC have today announced a further £220 million provision for re-paying mis-sold PPI, taking the total amount set aside by the banks to a whopping £13 billion. […]

Press Release: Big Change, Consumer, Financial services, Lloyds, Mis-selling, Payment Protection Insurance, Personal Finance, Peter Vicary-Smith, PPI, Which?

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