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Which? has called the banks to account in an article in The Times today. Which? executive director, Richard Lloyd said: “Bank customers could be forgiven for starting the New Year half-expecting a new era of consumer-friendly financial services. Hardly a day goes by without a senior industry figure saying banking needs to change. But our […]
Now £13bn set aside by the banks, making Payment Protection Insurance (PPI) the biggest mis-selling scandal of all time, but provisions could still run out in a matter of months. HSBC have today announced a further £220 million provision for re-paying mis-sold PPI, taking the total amount set aside by the banks to a whopping £13 billion. […]