Results for Money tag

Which? is urgently calling on the regulator to ensure banks do more to protect victims and provide them with fair reimbursement, as the consumer champion’s latest investigation shows many customers are still being treated appallingly when trying to get their money back. Five years on from Which?’s landmark super-complaint, which highlighted the threat posed to […]

Building societies and specialist banks are the best savings providers for sustainability, beating high-street banks, according to new Which? research. Many banks are keen to show they are considering their environmental impact as savers become increasingly conscious about the environmental impact of their money and investments. A survey of Which? members found around three in […]

Gareth Shaw, Head of Money at Which?, said:  “For far too long, insurance companies have employed sharp pricing tactics to lure in customers before hitting them with eye-watering price hikes and exorbitant premiums, so it is right that measures will finally be introduced to help put an end to these unfair practices. “It is vital that the regulator keeps a close eye […]

Funeral directors are not disclosing the prices of their services transparently, despite being put on notice by the Competition and Markets Authority (CMA) that changes were needed, Which? research has found.   A lack of transparency about the cost of their services puts vulnerable customers at risk of paying inflated prices and could lead to […]

Motorists risk losing hundreds of pounds due to surprising gaps in car insurance, as new Which? research reveals many insurers won’t pay out for common incidents such as misfuelling, mobile phone damage or lost keys. The consumer champion analysed 73 elements of car insurance across 39 policies and found that certain problems encountered by many […]

Gareth Shaw, Which? Head of Money, said: “The bank branch network continues to shrink at an alarming rate, often leaving entire communities without somewhere to withdraw cash or speak to someone face-to-face about sensitive financial matters. This announcement means Santander has now closed 470 branches since 2015. “Although many consumers can benefit from digital banking, […]

Gareth Shaw, Head of Money at Which?, said: “Our research found that some leaseholders face onerous clauses from developers, bad advice from lawyers and spiralling ground rents that effectively rendered their homes unsellable. “It’s good to see the regulator taking action against some of the biggest housebuilders to protect homeowners and sending a clear message […]

A quarter of Northern Irish consumers have struggled to access cash during the pandemic according to Which?, fuelling fears that Covid is hastening the UK’s transition towards a cashless society before millions of people are ready. The consumer champion carried out extensive research with more than 1,000 people in Northern Ireland during December 2020 to […]

Three in 10 people are overestimating their future state pension payments, some by as much as £50,000 over the course of retirement, as a lack of clear and easily accessible information contributes to worrying gaps in the nation’s pensions knowledge, Which? has found. The consumer champion quizzed thousands of members of the public on their […]

Only one in five drivers received any premium refund from their car insurer as a result of the coronavirus restrictions, Which? has found, despite half of motorists drastically reducing their mileage. The consumer champion surveyed more than 2,300 people with either car, home or private medical insurance about the impact that COVID-19 had on their […]