Results for Money tag

Gareth Shaw, Which? Head of Money said: “This announcement may come as a shock to some Amazon customers, but there have been long-standing concerns about soaring credit card fees that affect both consumers and businesses. “Consumers used to paying with a Visa credit card should be aware that switching to a debit card would mean […]

Jenny Ross, Which? Money Editor, said: “These worrying findings reflect Which?’s previous research, which has shown that women face big disparities compared to men when it comes to saving for retirement, with mothers particularly at risk of retiring with smaller pension pots. “To help address this pension gender gap, Which? recommends that the government should […]

Which? today reveals which banks are most often found to be treating authorised fraud victims unfairly, with some firms getting decisions over scams and reimbursement wrong in nearly nine in 10 cases. Most major banks have signed up to a voluntary reimbursement code on bank transfer scams, also known as authorised push payment fraud (APP), […]

Turning 70 can double the price of travel insurance even if you are healthy, and some travellers with medical conditions face astronomical premiums, as Which? research reveals the most common barriers to getting affordable insurance. As part of an investigation into common barriers to finding affordable cover, the consumer champion gathered the experiences of 63 […]

Gareth Shaw, Which? Head of Money, said: “Buy now, pay later (BNPL) services offer ease and convenience for many, providing an important alternative to other, more costly types of credit.  “However, Which? research has found that people often turn to BNPL at stressful and challenging times in their life only to be confronted by a […]

First Direct and Nationwide have come out on top in Which?’s annual mortgage lender survey, with both named Which? Recommended Providers (WRPs) for offering a combination of excellent customer service and consistently competitive rates.  With speculation that interest rate rises could be on the way, it is more important than ever that prospective homeowners and […]

Online shoppers are being bombarded with Buy Now Pay Later (BNPL) payment options at the checkout, often with little or no information about late fees, credit checks and the risk of falling into debt, a Which? investigation of more than 100 major retailers has found. Which? looked at 111 of the biggest online retailers in […]

Gareth Shaw, Head of Which? Money, said: “Fraud levels have skyrocketed during the pandemic, so it’s good that banks, telecommunications and technology companies are working together to make it easier for people to contact their bank if they fear they’re being scammed. “However, we know fraudsters use incredibly sophisticated tactics to trick victims and many […]

Jenny Ross, Which? Money Editor, said: “Fraud can have a devastating financial and emotional impact on victims, so it’s positive to see Nationwide trying to take steps to prevent their customers from falling victim to bank transfer scams. “However, the onus is still on consumers to spot a possible scam and we know criminals use […]

Which? is urgently calling on the regulator to ensure banks do more to protect victims and provide them with fair reimbursement, as the consumer champion’s latest investigation shows many customers are still being treated appallingly when trying to get their money back. Five years on from Which?’s landmark super-complaint, which highlighted the threat posed to […]