Results for Money tag

Gareth Shaw, Head of Money at Which?, said: “Banks will be facing additional pressures as a result of the coronavirus pandemic, but delays to the introduction of this vital name-check security have already resulted in thousands of customers losing life-changing sums of money to bank transfer scams. “It’s therefore vital that if a directed bank […]

Gareth Shaw, Head of Money at Which?, said: “While it’s encouraging to see more fraud victims being reimbursed as a result of some banks applying the voluntary scams code, these figures suggest that many innocent people who have lost money through this type of crime are still not getting the protection they deserve. “The code […]

Which? is calling for the urgent introduction of a comprehensive pensions dashboard after an investigation exposed how the current system leaves workers struggling to track down and understand their retirement pots. The consumer champion challenged 12 volunteers to track down key pieces of information about each of their 38 pension schemes, to see what difficulties […]

Jenny Ross, Which? Money Editor, said: “The cash network has already been dramatically eroded, and unless urgent action is taken in the Budget, it’s clear that it will crumble completely. “Some industry-led initiatives are encouraging, but they cannot stem the tide of bank branch and cash machine closures alone, and without legislation many more communities […]

Jenny Ross, Which? Money Editor, said: “Millions of people are at risk of being cut off from the cash they need to pay for vital goods and services and while industry-led initiatives are encouraging, they are not enough to stem the tide of bank branch and cash machine closures in the long run. “Without urgent […]

Gareth Shaw, Which? Money Expert, said: “While LINK is claiming it wants to maintain free access to cash, we’re concerned about its ability to do so, not least when it is facing a clear threat from banks to leave the network. “LINK’s plans could still lead to a significant reduction in free-to-use ATMs across Britain, leaving […]

With just over a year and a half left to claim for mis-sold payment protection insurance (PPI), Which? is urging consumers to use its free tool to recoup some of the £38 billion they may be owed by the banks. As the total amount set aside by the big five banks – Lloyds, HSBC, RBS, […]

Gareth Shaw, Which? money expert, said: “Although the banking industry has started to raise awareness of fraud, banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. “We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, but who have seen little […]

With the deadline for student finance looming, new research from Which? University reveals that undergraduate students find managing finances as stressful as exams. A survey of over 2000 undergraduate students at UK universities shows that one in seven (15%) rank managing finances as the most stressful aspect of their university experience, alongside exams (15%) and […]

Banks are still leaving customers exposed when it comes to bank transfer scams, five months after the Payment Systems Regulator (PSR) found evidence that they could be doing more. According to research by Which?, people are still losing money and the consumer group warns it has not yet seen enough evidence that the industry is […]