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Results for Money tag

March 2020

Which? responds to PSR update on the implementation of Confirmation of Payee

23 March 2020

Gareth Shaw, Head of Money at Which?, said: “Banks will be facing additional pressures as a result of the coronavirus pandemic, but delays to the introduction of this vital name-check security have already resulted in thousands of customers losing life-changing sums of money to bank transfer scams. “It’s therefore vital that if a directed bank […]

Statement: Gareth Shaw, Money

Which? response to UK Finance figures on authorised push payment fraud

18 March 2020

Gareth Shaw, Head of Money at Which?, said: “While it’s encouraging to see more fraud victims being reimbursed as a result of some banks applying the voluntary scams code, these figures suggest that many innocent people who have lost money through this type of crime are still not getting the protection they deserve. “The code […]

Statement: Gareth Shaw, Money

February 2020

Consumers tracking their pensions face missing information and dodgy data, Which? investigation reveals

27 February 2020

Which? is calling for the urgent introduction of a comprehensive pensions dashboard after an investigation exposed how the current system leaves workers struggling to track down and understand their retirement pots. The consumer champion challenged 12 volunteers to track down key pieces of information about each of their 38 pension schemes, to see what difficulties […]

Press Release: Consumer Rights, Gareth Shaw, Money

Which? response to Access to Cash Review

19 February 2020

Jenny Ross, Which? Money Editor, said: “The cash network has already been dramatically eroded, and unless urgent action is taken in the Budget, it’s clear that it will crumble completely. “Some industry-led initiatives are encouraging, but they cannot stem the tide of bank branch and cash machine closures alone, and without legislation many more communities […]

Statement: Consumer Rights, Jenny Ross, Money

Which? comments on new Community Access to Cash Initiative

15 February 2020

Jenny Ross, Which? Money Editor, said: “Millions of people are at risk of being cut off from the cash they need to pay for vital goods and services and while industry-led initiatives are encouraging, they are not enough to stem the tide of bank branch and cash machine closures in the long run. “Without urgent […]

Statement: Consumer Rights, Jenny Ross, Money

January 2018

Which? response to LINK’s ATM changes

31 January 2018

Gareth Shaw, Which? Money Expert, said: “While LINK is claiming it wants to maintain free access to cash, we’re concerned about its ability to do so, not least when it is facing a clear threat from banks to leave the network. “LINK’s plans could still lead to a significant reduction in free-to-use ATMs across Britain, leaving […]

Statement: ATM, Cash Machines, fees, free-to-use, LINK, Money

Grab a slice of the PPI

21 January 2018

With just over a year and a half left to claim for mis-sold payment protection insurance (PPI), Which? is urging consumers to use its free tool to recoup some of the £38 billion they may be owed by the banks. As the total amount set aside by the big five banks – Lloyds, HSBC, RBS, […]

Press Release: Banks, Barclays, billions, HSBC, Lloyds, mis-sold, Money, Payment Protection Insurance, PPI, RBS, Santander

June 2017

Which? response to the NAO report into online fraud

30 June 2017

Gareth Shaw, Which? money expert, said: “Although the banking industry has started to raise awareness of fraud, banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. “We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, but who have seen little […]

Statement: bank transfer scams, Banks, fraud, Money, online fraud, scams, Super-complaint, transfer fraud

May 2017

Managing finances as stressful as exams for university students

25 May 2017

With the deadline for student finance looming, new research from Which? University reveals that undergraduate students find managing finances as stressful as exams. A survey of over 2000 undergraduate students at UK universities shows that one in seven (15%) rank managing finances as the most stressful aspect of their university experience, alongside exams (15%) and […]

Press Release: Alex Hayman, exams, finances, managing finances, Money, Stress, student, student debt, student finance, student loan, undergraduate, uni, University, university experience, W? Uni, Which? University, Which? Which? Uni

Lack of industry action leaves consumers exposed to bank scams

16 May 2017

Banks are still leaving customers exposed when it comes to bank transfer scams, five months after the Payment Systems Regulator (PSR) found evidence that they could be doing more. According to research by Which?, people are still losing money and the consumer group warns it has not yet seen enough evidence that the industry is […]

Press Release: Gareth Shaw, Money, Personal Finance, scams, scams super complaint

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