As part of the Government’s Better Deal, the Chancellor has announced that Which? will work with businesses to change the way they present their terms and conditions, particularly online, and help ensure there are no surprises for consumers. This announcement comes as new research from Which? finds nine in ten (90%) people have agreed to […]
The Council of Mortgage Lenders and Which? are today launching a new “tariff of mortgage charges” that will introduce a standard format for how lenders communicate their fees, to make it easier for customers to understand charges and compare deals. Following a Which? campaign to end the confusion around mortgage costs, the Chancellor asked the […]
New research from Which? Mortgage Advisers reveals that when it comes to buying a property, the majority of homebuyers were prepared to haggle and usually saved money as a result. The research for Which? Mortgage Advisers asked people who had bought a property in the past five years what their initial offer was, whether they negotiated and what they eventually […]
Responding to the measures on savings and annuities in today’s Budget, Which? executive director, Richard Lloyd, said: “The Budget has brought good news for struggling savers and pensioners who have been let down in the past. “The tax break and new flexibilities on savings will prove popular with the millions who have got a raw deal […]
The Council of Mortgage Lenders and Which? today publish a joint progress report to the Chancellor of the Exchequer, as noted in today’s Budget. This joint approach is to improve the information given to consumers so it’s easier to understand mortgage fees and charges and compare the overall cost of borrowing. The organisations have made […]
We reveal that borrowers could be paying over the odds on their mortgages and call on George Osborne to use his Autumn Statement to Stop Sneaky Fees and Charges on mortgages and make it easier for people to find the best deal. Our latest research on the mortgage market uncovers the complex and unclear mortgage fees and charges facing […]
Which? executive director Richard Lloyd said: “RBS’s commitment to earn back the trust of customers is a welcome breath of fresh air, especially coming from one of the UK’s biggest banks. Their promise to help people understand how they will be affected by future interest rate rises is the responsible thing to do for borrowers, and […]
Which? executive director, Richard Lloyd said: “Getting a mortgage is one of the biggest financial decisions people make so it is right that RBS and Natwest have been fined for serious failings in their mortgage advice to customers. “RBS and Natwest have since overhauled their processes but any affected customers should get in contact with them directly. Many people don’t shop around when […]
Which? Mortgage Advisers reveals some people aren’t comparing enough options and regret not seeking independent advice when making this major financial decision. Research from Which? Mortgage Advisers shows that people aren’t doing their homework when choosing a mortgage with a quarter (23%) who have taken one out or remortgaged in the past five years saying they didn’t shop […]
Which? Mortgage Advisers has revealed that buying a house is viewed as one of the most stressful life experiences, with nine in 10 people considering it taxing. The dream of getting a foot on the property ladder – one of life’s most momentous occasions – is actually one of life’s most stressful events, according to research […]