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The creator of a gambling block for banking customers has been awarded the first ever ‘Your Consumer Champion’ award, at the Which? Awards 2019. Natalie Ledward, who works in Monzo’s vulnerable customer team, was recognised for creating a gambling block feature that is used by 100,000 Monzo customers. After hearing feedback from consumers, […]
Small renewable energy provider Octopus Energy has beaten its rivals to be named ‘Which? Utilities Brand of the Year’ in the Which? Awards 2019, an annual event that recognises the top brands of the year. The relative newcomer (launched in 2016) was the only energy firm to achieve top ratings across all categories in […]