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New Which? research has revealed, despite a crackdown on unwanted calls over the past two years, mobile phone users are still receiving a large number of nuisance calls with many not realising they could register their mobile number with the Telephone Preference Service (TPS). As Which? launches a new free text service to help people combat nuisance […]
Which? executive director Richard Lloyd said: “A bumper £200,000 fine by the ICO should make nuisance callers sit up and take notice. We now also need to see senior executives held personally accountable if their organisation makes unlawful calls. “With the Government looking at making caller line ID mandatory for marketing calls and increased action from regulators, telecoms providers must now […]
Which? executive director, Richard Lloyd said: “It beggars belief that a firm purporting to stop nuisance calls has been fined for subjecting people to them. “The ICO was alerted to this firm’s behaviour after receiving almost 400 complaints from the public, so we urge people to always report nuisance calls and texts to help regulators take action against rogue cold callers. We […]
Which? executive director, Richard Lloyd, said: “It’s shocking how easily people can lose control of their personal data as a result of it being sold on and shared. The trade in personal data is now big business and is one of the biggest contributors to the everyday menace of nuisance calls. “All organisations should ensure […]
Which? executive director, Richard Lloyd, said: “Nuisance calls aren’t just annoying, they can intimidate people too, so regulators must continue to slap down firms that treat cold calling rules with disdain. “We would urge consumers to report all nuisance calls and texts to help regulators go after those flouting the regulations. We also want to see senior […]
Which? executive director, Richard Lloyd, said: “It’s good to see the Prime Minister taking swift action to curb any unlawful or immoral practices used by fundraising organisations. We called for the Government to carry out a full review and we expect all those fundraising charities to immediately ensure they’re complying with the law. We also urge them […]
A giant telephone will be put in the middle of London Victoria station this week to invite people to vent their frustration with nuisance calls and texts, as part of Which?’s Calling Time campaign. The six foot, four inch flashing telephone will be at London Victoria station on Friday 19 June and Saturday 20 June […]
Which? executive director, Richard Lloyd said: “It’s good news that the Government wants to do more to protect vulnerable people from the everyday menace of nuisance calls. We fully support Government plans to give those particularly at risk, including elderly people at home during the day, free call blocking technology. “It shouldn’t only fall to consumers to block these calls […]
Which? executive director, Richard Lloyd, said: “This company has driven a coach and horses through cold calling rules and it’s good the ICO has acted decisively. We want to see more fines when the rules change next week to make it easier for regulators to punish firms making these calls. “We also want to see senior […]
As new Which? research finds that the Telephone Preference Service (TPS) is failing to cut off nuisance calls and regulators confirm they need more powers to sort out their piecemeal approach, we tell the Government it’s time to step in and get a grip on nuisance calls and texts. Registering with the TPS is the […]