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Which? is launching a campaign for new laws to protect people from an epidemic of scams, dangerous products and fake reviews online – as new research from the consumer champion shows tech giants are failing to adequately protect their users. Which? believes urgent government action is needed to make online platforms legally responsible for the […]
Which? is calling for greater protections for devastated victims of romance fraud, as new analysis from the consumer champion shows a dramatic spike in cases during the pandemic. Dating without meeting in person has become the new normal in the last year, giving fraudsters new opportunities to take advantage of online daters. Which? analysis of […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “The launch of the Digital Markets Unit is a positive step towards tackling the dominance of a few powerful companies in the tech sector, which stifles innovation while increasing costs and reducing choice for the consumer. “Our research has consistently found that consumers are not […]
Which? is calling for the government to urgently outline how it plans to tackle the harm caused by online scams, as new research reveals hundreds of fraud reports each week are flagged because victims are showing signs of severe emotional distress. The consumer champion reviewed 16 research papers and datasets from across the world, and […]
Which? is launching a free scam alert service to warn consumers about the latest fraud attempts and give advice about how they can protect themselves, as criminals exploit the coronavirus outbreak to unleash a new range of scams. With more than £1.2 billion lost to scammers in 2019, fraud has become one of the most […]
Adam French, Which? Consumer Rights Expert, said: “This marks a new low in the abhorrent tactics we have seen fraudsters using to exploit the ongoing coronavirus crisis, which has unfortunately created the perfect breeding ground for scams. “The best way for consumers to protect themselves is to remain vigilant and take extra precautions before clicking […]
Kate Bevan, Which? Computing editor, said: “Scams are among the most prevalent types of crime in the UK so it is seriously worrying that coronavirus is creating a perfect environment for fraudsters and scammers to thrive using a range of loathsome tactics. “Help protect yourself by being extra cautious before clicking on any unsolicited emails […]
Peter Vicary-Smith, Which? Chief Executive said: “A year on from our super-complaint, it’s good to see the regulator coming down on the side of consumers. If this stops the huge amounts of money lost to bank transfer scams, it’ll be a significant win. “To make this a reality, the regulator must now ensure any reimbursement […]
New Which? research has revealed more than half of people using online dating sites and apps thought they had seen a fake profile and two in five people had been contacted by somebody asking for money. A new Which? survey of 1000 users experiences on online dating websites and apps over the last five years […]