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Results for Payment Systems Regulator tag

September 2023

Which? responds to PSR proposals to delay new mandatory reimbursement rules for bank transfer fraud

28 September 2023

Rocio Concha, Which? Director of Policy and Advocacy, said:  “Hundreds of millions of pounds are lost every year to bank transfer fraud, and victims desperately need stronger protections in the form of mandatory reimbursement in all but exceptional cases.  “It has been seven years since Which? first launched a super-complaint over the treatment of bank […]

Statement: bank transfer scams, Payment Systems Regulator

November 2022

Some banks leaving door open to fraudsters to scam customers, Which? research finds

30 November 2022

Some banks are leaving customers vulnerable to fraudulent spoofing attempts by failing to implement important anti-fraud protections, a Which? investigation has found.  Spoofing, where fraudsters impersonate legitimate companies, such as banks, utilities providers or government agencies, is a common tactic used to deceive victims. Ofcom estimates that 40.8 million UK adults have received a suspicious […]

Statement: fraud, Payment Systems Regulator, Rocio Concha

June 2021

Which? comments on the Payment Systems Regulator’s five-year strategy for UK payments

10 June 2021

Gareth Shaw, Which? Head of Money, said:  “It is positive that the Payment Systems Regulator recognises the need to protect scam victims, but almost five years after Which?’s super-complaint and with hundreds of millions of pounds every year still being lost to bank transfer fraud, it’s clear that action rather than words is needed. “Time […]

Statement: Gareth Shaw, Payment Systems Regulator

January 2018

Which? reveals consumer reliance on free-to-use ATMs ahead of possible reduction

28 January 2018

Ahead of moves that could greatly reduce Britain’s free-to-use ATM network, Which? reveals consumer reliance on cash machines, with eighty percent of people finding access to free-to-use ATMs important to their daily lives and needs. Which? surveyed over 1,200 members to understand the impact that a potential reduction in free-to-use ATMs would have on the […]

Press Release: ATMs, Cash Machines, cash points, LINK, Payment Systems Regulator

Communities face further strain accessing cash, warns Which?

19 January 2018

Which? research has identified over 200 communities in Britain with poor ATM provision, or no cash machines at all, which might be hardest hit by proposals that could reduce the network. Which? is worried that proposals from LINK – the UK’s largest cash machine network – to lower its fees by 20% could lead to […]

Press Release: ATMs, Cash Machines, LINK, Payment Systems Regulator

December 2017

Which? urges the regulator to intervene over future of ATM network

9 December 2017

Which? is urging the regulator to intervene to ensure that consumers are not left struggling to access cash, as new proposals cast doubt over Britain’s free-to-use ATM network. Which? is worried that LINK – the UK’s largest cash machine network – proposals to lower its interchange fee by 20% could lead to widespread closures of […]

Press Release: ATMs, Cash Machines, Payment Systems Regulator

September 2016

Which? makes super-complaint on scams

23 September 2016

Today Which? is making the first super-complaint to the financial regulators calling on them to ensure banks better protect customers who are tricked into transferring money to a fraudster. UK consumers now make over 70 million bank transfers a month, compared to just over 100 million in a whole year a decade ago. However protections […]

Press Release: bank transfer, Banking, Banks, credit card, debit card, FCA, Financial Conduct Authority, fraud, fraudsters, Payment Systems Regulator, PSR, scam, scammers, scams, Super-complaint

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