Rocio Concha, Which? Director of Policy and Advocacy, said: “Millions of people will be struggling to make ends meet in the coming months, so it’s right that the government is working with businesses to ensure consumers can get value for money when the cost of so many everyday essentials is increasing at an alarming rate. “Businesses in […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “Which?’s research demonstrates the significant impact of the cost of living crisis on millions of households across the country, with six in 10 telling us their household had to make an adjustment to cover their essential spending in the last month, taking measures including cutting back on essentials or […]
Rocio Concha, Which? Director of Policy and Advocacy, said: “It’s good to see the government moving quickly on this important legislation, which will pave the way for protection of access to cash for millions of people who rely on it and give reassurance to consumers that they will have greater protection against suffering significant losses […]
Many funds that describe themselves as ‘sustainable’ are falling short of investors’ expectations by backing firms linked to fossil fuels and deforestation, Which? research has found. Sustainable funds – often referred to as Environmental, Social and Governance (ESG) funds – have become one of the fastest growing sub-sectors in the investment industry. In 2021, of […]
People aged between 20 and 39 are the most likely to have reported being scammed in the past year, Which? research reveals, with many young victims losing huge sums of money to online shopping scams, pyramid schemes and rental fraud. Which?’s analysis found that between November 2020 and December 2021, individual victims lodged a total […]
Jenny Ross, Which? Money Editor, said: “There has been an alarming number of bank branch closures in recent years, and many consumers who rely on banks to access cash for everyday essentials and face-to-face services will be concerned about what these latest closures mean for them. “While many consumers now choose to bank digitally, millions […]
Victims are losing more to bank transfer scams every hour than the average UK worker earns a year, Which? research reveals, as the consumer champion calls on the government to urgently act on its commitment to legislate for mandatory reimbursement of victims. A voluntary reimbursement code on bank transfer scams, also known as authorised push […]
Jenny Ross, Which? Money Editor, said: “While the pandemic has accelerated the shift to digital payments, millions of people still rely on cash to pay for everyday essentials and are not yet ready or able to make the switch. That is why it is vital for access to cash to be protected. “It’s been two […]
Ele Clark, Senior Money Editor at Which?, said: “With the cost of living crisis biting, these jumps in home and car insurance premiums will be unwelcome for many households that may already be struggling with soaring energy bills and food price increases. “Customers should try to negotiate a cheaper insurance price – it can be […]
Common car insurance loopholes could leave drivers in the lurch if something goes wrong, Which? research reveals, with gaps in cover for personal belongings, often toothless legal expenses cover and surprising exclusions for courtesy cars. Car problems can be financially disastrous if you are on a low income, or have limited savings, especially if you […]