Banks are still leaving customers exposed when it comes to bank transfer scams, five months after the Payment Systems Regulator (PSR) found evidence that they could be doing more. According to research by Which?, people are still losing money and the consumer group warns it has not yet seen enough evidence that the industry is [...]
Which? reveals that if you’re looking to secure an annual household income of £26,000 in retirement you need to be saving £131 a month from the age of 20 and as much as £633 per month if you leave your retirement saving till your 50th birthday. At a time when auto-enrolment means that many more [...]
Vickie Sheriff, Which? Director of Campaigns and Communications, said: “It’s been clear for years that the banks should be working much harder to resolve PPI claims fairly. The current process has been wholly inadequate and driven too many consumers to use claims management companies. Now the regulator has confirmed a deadline for the victims of [...]
Vickie Sheriff, Which? Director of Campaigns and Communications, said: “Which? has repeatedly found that people with a financial shortfall can be charged much more by the big high street banks for using an unarranged overdraft than they would by a payday loan company. The Financial Conduct Authority must use its review of high-cost short-term credit [...]
Which? is calling for the regulator to act on unarranged overdraft fees after new research finds charges from big high street banks could cost up to 180% of the amount borrowed. Which? research finds that consumers needing as little as £100 could be charged up to £156 more by some major high street banks than [...]
Vickie Sheriff, Which? Director of Campaigns and Communications, said: “Which? research has shown that punitive unarranged overdraft fees can be more expensive than some payday loans, and today’s announcement simply allows banks to continue to set their own level of exorbitant fees. The Financial Conduct Authority must now use its review of high-cost short-term credit [...]
With returns on cash at all time record lows and more people considering investing in stocks and shares, new Which? research reveals the majority of the public aren’t aware of the safeguards in place should the worst happen to their investments. The collapse of a financial firm is every investor’s worst nightmare, yet Which? has [...]
As the deadline for submitting online tax returns looms, new Which? research reveals one in five people (19%) think they’ve lost out because they’ve made a mistake on their tax return, or haven’t understood the document. Last year, more than 10 million tax returns were submitted to HM Revenue and Customs (HMRC), but when Which? [...]
As more retirees consider self-invested personal pensions (Sipps), which offer a pension with wide investment choice and the flexibility to take income, new Which? research finds charges can vary hugely and cost retirees thousands of pounds. In the wake of pension freedoms, Sipps are shifting toward the mainstream and are used by more savers who [...]
Which? research finds that high street banks have closed more than 1,000 branches across the UK in the past two years as customers go online and banking services are offered at Post Offices. As the Griggs report finds that banks could do more to support local communities when they shut branches, new Which? research [...]