Jenny Ross, Which? Money Editor, said: “It’s been five years since the government first committed to introducing pensions dashboards, so it’s encouraging that their introduction is moving a step closer with this consultation. “Dashboards should help millions of people to keep track of their savings and plan for retirement, and it’s right that state pension […]
Jenny Ross, Which? Money Editor, said: “Our research has repeatedly found that challenger banks beat many of the UK’s biggest banking brands in terms of customer satisfaction, so it’s little surprise that more and more consumers are deciding to make a move. “Any current account holders who are unhappy with their provider’s service should switch […]
Britons will have spent 25 million hours filling in their tax returns this year, Which? has found, as its new research reveals that many people will have to dip into their savings to pay the tax they owe or will leave the task to the last minute. With the 31 January online tax return deadline […]
Which? has uncovered worrying flaws in online banking security systems that could leave customers exposed to fraud, with some banks failing to use the latest protections for their websites and allowing users to set insecure passwords. With cases of internet banking fraud up 97 per cent in the first half of 2021, the consumer champion […]
Which? is calling for stronger safeguards to stop online shoppers from choosing Buy Now Pay Later to pay for products without knowing the risks, as new research from the consumer champion reveals many people do not think that they are taking on debt when using this payment method. Buy Now Pay Later (BNPL) has soared […]
Jenny Ross, Which? Money Editor, said: “These worrying findings reflect Which?’s previous research, which has shown that women face big disparities compared to men when it comes to saving for retirement, with mothers particularly at risk of retiring with smaller pension pots. “To help address this pension gender gap, Which? recommends that the government should […]
A Which? survey reveals the most convincing insurance myths that risk misleading consumers, with most people struggling to unpick fact from fiction. The consumer champion questioned more than 2,000 members of the public on their insurance knowledge, asking them to answer true or false on eight statements. Their responses revealed people commonly believe insurance myths […]
Banks are still leaving customers exposed when it comes to bank transfer scams, five months after the Payment Systems Regulator (PSR) found evidence that they could be doing more. According to research by Which?, people are still losing money and the consumer group warns it has not yet seen enough evidence that the industry is […]
Which? reveals that if you’re looking to secure an annual household income of £26,000 in retirement you need to be saving £131 a month from the age of 20 and as much as £633 per month if you leave your retirement saving till your 50th birthday. At a time when auto-enrolment means that many more […]
Vickie Sheriff, Which? Director of Campaigns and Communications, said: “It’s been clear for years that the banks should be working much harder to resolve PPI claims fairly. The current process has been wholly inadequate and driven too many consumers to use claims management companies. Now the regulator has confirmed a deadline for the victims of […]