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The best in business have been celebrated at a ceremony in central London as the Which? Awards 2014 winners were crowned. The Which? Awards, launched in 2007, were co-hosted by TV presenter Natasha Kaplinsky and Which? Group Chief Executive Peter Vicary-Smith, with a keynote speech from CBI Director-General John Cridland. The Awards publicly recognise and […]
Group Chief Executive of Which?, Peter Vicary-Smith, said: “Securing a good transatlantic trade deal should lead to a reduction in prices we pay at the till and mean more choice for the consumer, as well as being hugely beneficial for the economy. “Provided that promises are honoured to prevent any deal being used as a […]
In response to the Common European Sales Law vote in the European Parliament today Which? chief executive, Peter Vicary-Smith, said: “It’s disappointing members of the European Parliament have voted in favour of the Common European Sales Law (CESL). We support measures to promote cross border trade, but this unnecessary law will achieve the opposite. Having […]
Responding to the creation of a professional body on banking standards, chaired by Sir Richard Lambert, Which? chief executive Peter Vicary-Smith said: “We welcome an independent body to instil professional and ethical standards in banking. This should help to repair consumer trust in this essential industry, which has been eroded following scandal after scandal. “Sir Richard Lambert will […]
The best in business have been celebrated at a ceremony in central London as the Which? Awards 2013 winners were crowned. The Which? Awards, launched in 2007, were co-hosted by TV presenter Natasha Kaplinsky and Which? Chief Executive Peter Vicary-Smith. The Awards publicly recognise and celebrate the very best businesses in the UK that consistently […]
Peter Vicary-Smith, Which? chief executive said: “These proposals could signal the start of the big change in banking that consumers have been crying out for, but more will need to be done to transform the toxic culture at the heart of this industry. “We welcome the measures on competition and greater senior accountability. But while the […]
Which? chief executive, Peter Vicary-Smith said: “I’m delighted to see HSBC taking steps that will prioritise service over sales, and we want to see all banks doing the same. This is part of what needs to be done if we are to restore trust in banking. We want all bankers to meet high professional standards and comply with […]
In response to the Financial Services Authority confirming it has been approached by the British Bankers’ Association to discuss the potential for introducing a time limit for Payment Protection Insurance (PPI) complaints, Which? chief executive Peter Vicary-Smith said: “Payment Protection Insurance (PPI) is now the biggest financial mis-selling scandal of all time and the first […]
Which? chief executive, Peter Vicary-Smith today gave evidence to the Parliamentary Commission on Banking Standards on mis-selling, condemning Payment Protection Insurance (PPI) as a “poor product that was sold badly”. Peter Vicary-Smith said at the session: “If the banks are serious about wanting to get this problem behind them, as they should be, they have got to engage in the process […]
Now £13bn set aside by the banks, making Payment Protection Insurance (PPI) the biggest mis-selling scandal of all time, but provisions could still run out in a matter of months. HSBC have today announced a further £220 million provision for re-paying mis-sold PPI, taking the total amount set aside by the banks to a whopping £13 billion. […]