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New Which? research indicates alarming flaws in the effectiveness of widely-available face coverings, with one popular reusable mask only blocking a third of potentially harmful particles during testing. The consumer champion looked at a range of popular brands and styles of face coverings and masks, including those sold by pharmacy chains, supermarkets, high street stores […]
Rocio Concha, Director of Policy and Advocacy at Which?, said: “Which? has worked with successive governments on how to tackle the flood of poorly-designed and insecure products that leave consumers vulnerable to cyber-criminals – so we are delighted to see plans for secure by design legislation included in the Queen’s Speech. “This legislation must be […]
Which? is urging shoppers to think twice before buying UV light devices that claim to kill viruses and bacteria, as experts reveal some products may be ineffective or could pose safety risks to users. UVC light has been used for years to help destroy bacteria and viruses in commercial and industrial locations such as hospitals, […]
A huge proportion of products bought from online marketplaces including Amazon, eBay, AliExpress and Wish have failed safety tests, according to research by Which? and consumer groups across Europe. The pan-European investigation found two-thirds (66%) of the products – including carbon monoxide alarms, baby toys and travel adaptors – bought from third-party sellers on the […]
Child car seats which are illegal to use in the UK are still available to buy from online marketplaces, according to new Which? research. The consumer champion has found the dangerous car seats, which are made of fabric and offer almost no protection in the event of a car crash, selling for as little as […]
The current safety standard for fridges, freezers and fridge freezers is deficient and is allowing manufacturers to sell products that are a potential fire risk, Which? is warning today as it calls for immediate action to toughen safety standards on refrigeration products. While non-flame-retardant plastic-backed fridges, freezers and fridge freezers pass existing safety standards, Which? […]
Responding to the publication of the Working Group’s report into Product Safety Peter Vicary-Smith, Chief Executive of Which?, said: “These recommendations are not the fundamental reform needed to fix the UK’s broken product safety system, which currently poses grave risks to consumers. “Which? is calling on the Government to take urgent action to put consumers […]
The UK’s fragmented product safety and recall system is not fit-for-purpose and is potentially putting people’s lives at risk through a lack of joined-up national oversight and action, according to a new report by consumer champion Which?. Which? is calling for urgent changes to the regime, including the establishment of a national body that can […]
Today, Which? announces that it has commenced the formal process to judicially review Peterborough Trading Standards’ handling of the Whirlpool tumble dryer safety issue. Almost one year after the fire safety issue affecting millions of consumers was announced in November 2015, an investigation by the London Fire Brigade recently concluded that a Whirlpool tumble dryer […]
A new investigation from Which? shows that, one year on from announcing the tumble dryer fire issue affecting millions across the UK, Whirlpool is still failing its affected customers. Which? first investigated the Whirlpool tumble dryer safety issue in April this year and launched a second investigation in November. Which? found that one in five (22%) of the affected customers surveyed in April are still […]